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"Amazing staff and great experience "

"Great place for our family’s first Ryokan experience. Very helpful and friendly staff. We included the meal plan and it included so much food."

"Kids did the park, parents did the onsen.. we all enjoyed the view of the mountain..there’s nothing bad. There’s a shabbu restaurant (4 min walk jay walking, 10 mins using the bridge) that’s really good value and experience. Robots wheels the food over. Drinks and veggie are self serve. A ton of fun. "

"GORGEOUS VIEW of the mountain! Wonderful in-room breakfast basket. Great location. "

"Stayed here while my travel companions climbed Mt Fuji. Excellent location for getting to mountain and wonderful onsen for those not doing the climb! Very good breakfast options, helpful staff, comfortable beds. Lots of parking available and views of Fuji!"

"Great view free shuttle "

"My husband and I had a most wonderful stay and are already planning our trip back for next year! Amazing food, presentation and all, private onsen and accommodating staff! We were so happy we chose to stay in this hotel. We will definitely be back. "

"Stayed in western style room. The smell of smoke was very apparent and the rooms needed some updating but were adequate. The main plus was the spectator early morning and late evening clear views of mount Fuji."

"We loved our stay at The Gran Resort Princess Fujikawaguchiko. We arrived late at night and they were very helpful with check-in and once we realized I had left a cellphone behind in the taxi they were very quick to help us find it and contact the taxi company. They even waited outside (insisted even) to get my phone, after they saw me waiting for the taxi driver to return. The beds were comfortable and we had an incredible view of the mountain from our window, so beautiful in the morning and an affordable stay at that so we were incredibly grateful for that. The staff were very friendly and the breakfast had both continental and traditional options (e.g., miso soup, milk pudding, tabletop grill to grill fish, fruits, etc.)"