Playa del Carmen Virgen Beach Hotels

"Staff and amenities are awesome! Rooms are clean "

"Really great all around. Staff were exceptional, food was great, quiet. The beginning there were some sales pitches but when politely declined the staff were not pushy about it. We will likely be back. "

"Staff were friendly, a"

"This is our second stay at an El Dorado Resort and we will definitely be going back. One year ago we stayed at the El Dorado Royale, and that property had three resorts on it - beautiful, but a lot of walking. The El Dorado Maroma had a much better beach, but the property with the Royale and the Casitas had more pools. We enjoyed that this resort was smaller and had less people, but still had all the great restaurants, entertaining shows, and the staff went out of their way to get us whatever we needed. We had a wedding ceremony on the beach in Maroma, and it was beautiful! Everything was perfect - this was our favorite vacation spot yet! "

"This resort is amazing for families! Kids of all ages will love it! This is a large resort! It is so beautiful! All rooms face either the main pool or the garden area. This was not a big deal for us bc our room was right by the main pool and was spacious! We got the family suite, which had a pull down twin bed, a large couch bed, and a king bed. The ground rooms have large wooden puzzles for the kids and a hammock on the balcony. The waterslides are amazing! Unlike most water parks, the slides do not end in a deep pool. So kids of all swimming abilities can partake in the slides! Note, there is a height limit of 48 inches. If your little ones are smaller, they can use the pirate ship water playground which has 3 or 4 slides! There is also a volleyball pool and a wave pool! We ventured out for a long walk on the property and found a beautiful carousel for kids, a huge playground and shops & sweet treats. We averaged about 16k steps a day, so if you have someone who can’t get around well, take this into consideration. We loved the restaurants but you have to book them early and just know you will prob on get into 3 of them during the week. Some restaurants do not require reservations and buffet is always open. The beach is beautiful! There was some seaweed but every morning they would clean. The entertainment at night was so much fun. I think my only suggestion would be to have more breakfast place options. The buffet is the only option. We will be back for sure! "

"Our stay at Vidanta Resort World was a great experience. The complex is beautiful and very well maintained, though we didn’t have enough time to explore everything it offers. The room was spacious, nicely decorated, and very comfortable. The staff was incredibly well training to host making us feeling very special greeting us by names and always showing they were ready for anything we needed. We had dinner at Havana Moon; the food was basic, but the atmosphere was fun. Later, we discovered an outdoor market-style dining area with several options and a much nicer ambiance, which we wish we had known about earlier. Having an Exclusive type of bracelet status, truly enhanced our stay, with access to a beach club cabana and a very convenient driver service available via WhatsApp at any time. Overall, we really enjoyed our stay and would love to return with more time to explore the resort. Overall, we really loved our stay at Vidanta Resort World. The scale, comfort, service, and exclusivity made it a memorable experience, even in a short visit. With more time, this resort clearly has so much more to offer. "

"Great vacation but very hard to make dinner reservations. The staff were excellent!"

"Room was spotless. Service was incredible. Food was excellent. "

"Staff is courteous "