"I know there are a lot of mosquitoes there. If I can burn some mosquitoes, I will give more. I know it is difficult. In addition, the door lock leading to the beach is broken. When I went out, the staff told me that I could come back if I had the room card. Later, I found that the room card could not be recognized. I wandered around for a long time and could not get back to the hotel. This experience was not good."
"Housekeeping service is not good, room not very clean and the daily two bottles of water should be included in the resort fee, but they were not provided."
"My flight was cancelled due to a plane malfunction, which prevented me from checking into the hotel. So, I contacted the hotel before the check-in time, hoping to negotiate a refund. However, their front desk was hard to reach and they refused to give me a refund, which was very disappointing."
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