Horobetsuchō 3 Stars Hotels

"Great traditional ryokan with Hot Springs Onsen."

"Staff and customer service, Breakfast was really great setup and variety at the restaurant in hotel. Judt the room not as spacious as I hpped. "

"A very nice and relaxing stay. Too bad some of the tourists from a specific big nation wasn’t quite civilized. "

"Nice hotel to relax with good facility"

"Near bear park and hell valley are plus points. Other than that, the hotel is a bit dated and the kaiseki is not the best."

"wonderful stay. stunning location and view. meals were good!"

"If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff,...

"A little dated but as far as traditional it had excellent food and baths."

"Staff was extremely friendly and helpful with any questions or concerns we had during our stay."

"Friendly staff and excellent onsen."

"Great hotel. With great service Strongly recommended "

"Good onsen & location"