Sasari 4 Stars Hotels

"Our rooms both smelled like cigarette smoke and there was confusion over one of the rooms that we had booked for three people, but which only had 2 single beds. It should have never been listed as being available for 3 people, and it took about 45 minutes to get it sorted out with the staff saying the disclosures should have told us it only had beds for 2 people. But then why did it ever show up as an option for 3 people through hotels.com? They had breakfast passes for 3 people for that room so clearly knew 3 were staying there, but there were still only beds for 2 people. "

"Fairly average experience overall. It wasn't bad, it just didn’t compare with the other 3 properties we stayed at throughout our trip from an experience or property standpoint. "

"We had a wonderful experience at Koko Hotel! Modern and extremely clean, fantastic location (5 min walk from both Karasuma and Tozai subway lines which made exploring the city manageable), located on a side street (quiet), kind, helpful and gracious staff (who gave us great recommendations re: navigating the bus system). We loved it! Highly recommend."

"Though I only stayed there for one day, the trip was very pleasant! Several of the employees speak perfect English, they were very accommodating and very helpful. The dinner and breakfast were both delicious, the breakfast being a buffet that had very many options in case you are a picky eater. Both of the private onsens were also very nice "

"Preset breakfast was good, rooms "

"We enjoyed our stay. There were a lot of big tour groups staying as it was cherry blossom season so the amenities were pretty taxed. Hard to get laundry done because of the crowds and a few machines out of order, coffee machines out of order, breakfast area very busy. I guess to be expected but perhaps more maintenance during these times might help keep things flowing a little better. "

"Large room and very convenient location."