「Reception staff sullen; restaurant staff overrun, service slow.
Food quality poor.
Hotel looks good but otherwise nothing special. Shower awful - hot then cold, lost pressure during my shower.
Grounds have some interesting photo opportunities for weddings but disjointed and tacky for any other time.」
「This place needs some really attention. The lock for the door pin was missing. Frame around the door near the latch it looked as someone must have tried to brake in or who knows. Ceiling has seing better days.. the room has no aircon which is fair enough, but leavening windows for air circulation the were some drink people on the square and you could hear them..I think I will stop now complaining as there are way to many things need looking」
「The room was too small, couldn't get round the bed without banging your foot. Also nowhere to put your suitcase other than the bed to empty it. You couldn't sit on the loo without banging your knees on the shower cubicle」
「Breakfast was very good and in a lovely peaceful garden.
Staff in the hotel were fantastic, really helpful even under pressure. It was horribly hot the weekend that we were there (unusual for Cardiff) but they did everything possible to make us comfortable with fans (no air-conditioning).」
「Very large and well appointed room. Nice breakfast (although kitchen add-ons can take a while), and really nice restaurant. The grounds are very scenic too.」