澳洲木屋

"員工好helpful，不過間房太暗， 只得一個垃圾桶"

"Great location, walking distance to QVB, ICC, Darling harbour, and the town hall station, also the front desk asre very friendly, the cleaning lady are helpful, we enjoy the staying"

"房間舒適，樓下lobby很舒適，餐點也有很多選擇"

"前台客服態度差，room service很慢，而且經常送少送漏東西"

"The coffee cups were not replaced with cleaned ones / washed every day. Used cups were just left in the room. I also saw hair in towel and toothpaste in the sink. Teabags were not refilled."

"梳洗用品高級好用，職員非常友善，酒店是vintage的風格，浴室設施會舊式少少，但功能冇問題，我的房間沒有花灑，只有頭上淋水的，預先講咗係度蜜月，有幫我upgrade，非常貼心~"

"If you are looking for a hipster dormitory hotel stay this is it. Interior is not designed with practicality and comfort in mind, more design / Instagramable. Staff have room for improvements."

"很忙的旅社，不過服務人員盡可能的幫助大家。"

"Overall, we were satisfied with our stay and had a good check-in experience. The staff were friendly, and we appreciated being upgraded to a better room, which was a nice touch. However, there are a few areas that need improvement. Firstly, there was no internal door lock in the room. On the afternoon of our check-in day, while we were resting in the room, a staff member unexpectedly opened the door to check the air conditioner without any prior notice. This was quite uncomfortable and affected our sense of security, making it difficult to sleep well that night. Greater attention to guest privacy and communication would be appreciated. Secondly, the power outlet layout in the room was inconvenient. Apart from the bathroom, there was only one power socket located under the TV, and none near the bed, which made charging devices at night very inconvenient. We booked a plan that included breakfast, but the actual breakfast was quite different from the photos shown on Hotels.com, which was disappointing. While it was acceptable as part of a breakfast-included package, it would not be good value if charged separately at AUD 35. Overall, the hotel has good potential, but improvements in room safety, layout, and transparency would greatly enhance the guest experience."