Birmingham Blue Ice Solihull Rink Hotels

"Improve check in service and room allocation as we were give keys to room which was already occupied "

"Paper thin walls, guy next door wouldnt shut up until I got violent about it! Not coming back here ever! "

"we didn't use the internet or work station.the room was clean and the beds comfortable with a nice shower. We had an evening meal in the dining room and the staff were helpful and efficient. the room was far better than your budget one."

"Convenient for NEC clean rooms , helpful staff "

"Our room was spacious and spotlessly clean. The beds were comfortable. We made good use of the swimming pool, sauna and steam room. The breakfast, which we prebooked, was excellent, there was a wide menu and very good buffet too. My daughter had Eggs Royale which was cooked perfectly. All staff were polite and friendly. The hotel is well positioned for the NEC. Good value for money."

"We were impressed by the hotel and staff, housemaid kept room clean ( only comment my wife made was there was no hairdryer in room) food and bar value for money, would stop there again "

"The hotel staff make you feel so welcome and the rooms are very clean and tidy .this is the 4 year I have stayed there ."

"Stayed here the past few years for crufts. This year was by far the most expensive. Some of the staff were busy doing not a lot, ie putting glasses away instead of serving the large queue of people waiting. We asked if we could take food to the room as we had our dog and was told no and then the staff member behind that staff member said yes they can take food up to the room. I paid (a lot) extra for continental breakfast which wasn’t ‘proper’ breakfast, it was a small tin of Pringles on 1 day only, a mini fridge, a coffee machine & condiments. Upon arrival I had to pay more for breakfast… I also had to pay £30 per night for my dog or leave him in my car. It’s not clear that I had to pay extra for him. The room is fine, clean and the chamber staff are lovely. The room was scorching and the climate control is controlled by the hotel. We followed the instructions for if the room was too warm which was basically open the window (minimal as we were on the 6th floor) and the fan provided was useless, I can blow harder than it blew out air. We won’t be staying next year, it’ll be one of the other hotels which is a shame as we’ve enjoyed our stays previously. "

"The room was a nice size and very clean. Everything felt well maintained, and the space was comfortable for the stay. Overall, a pleasant and relaxing experience."