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"Clean room, friendly staff, great breakfast! The areas outside the rooms are a bit worn fun and the ac in the hallways weren’t working but inside the room was clean and ac was awesome! Super affordable! "

"Everything was great until I found medication in the bed. Supervisor has been called and he apologized hundred timeshe. Also, he promised me that housekeeping supervisor will call me to follow up, but they never called me."

"The bed sheets had a look like they weren’t freshly laundered, so I looked a little closer. The sheets were covered in little hairs. I went to the front desk to tell them, and the employee there simply handed me new sheets. So I had to change them myself- that’s a first! The pool had no water. The floor was sticky and the carpet was covered in stains. The AC only worked after a lot of juggling with the power outlet. On a positive not the tv worked fine, and when the room next to me was super loud the front desk did talk to them. "

"The wifi was so unstable that I could not take a video call. I usually take the stairs instead of the elevator but the stairwells are very dirty and sketchy. There was only one elevator working."

"My stay at Extended Stay America Premier Suites - Reno - Sparks was unfortunately very disappointing. The noise level throughout the night was extremely disruptive, and the walls seemed very thin, making it difficult to get any rest. The bed was also very uncomfortable. The worst part of the experience happened around 4:30 AM when I was woken up by someone entering the building yelling and screaming while staff threatened to call the police. It created an unsafe and stressful environment and completely ruined the night’s sleep. Overall, the stay was far below expectations, and I would not choose to stay here again."

"There should be a disclaimer that this property is undergoing massive construction. Parking lot is torn up, main restaurant is being torn down. We weren’t warned that this was no longer a food option. Bulldozers tearing up the golf course adjacent to the pool area, so lots of dust. We would have stayed somewhere else if we had know in advance about all the construction noise, dust, inconvenience, and severely restricted food options."

"Good"

"Beautiful hotel, well maintained, staff is personable, and helpful. Breakfast was very good."

"What a magnificent stay. Everything was perfect. We ate at the restaurant a couple of times and had room service. No issues at all"