Cerro Chato Lake Hotels

"Everything met our expectations "

"Really great experience. The staff were friendly and helpful (particularly Carlos in the restaurants and Tatiana at the pool bar). Facilities were also great. The only negative is that one of the restaurants was not available after 6:00 p.m. (but you could order of the menu at the remaining restaurant in the evening). Breakfast was excellent with a great selection of fresh fruit and other breakfast dishes."

"Great quality and piece"

"Fantastic resort! We enjoyed the hot springs, pools, food and ziplining. "

"It was a wonderful stay. Clean, great bed, attentive and helpful staff, food was excellent, massage was great too!"

"We enjoyed our time here. It’s a beautifully kept property with a great view of tropical plants and many birds from the weather protected porch. Most of our stay was very quiet- because nobody was in the adjoining units. We did hear one neighbor’s conversation one night in the next unit when that was occupied. We heard 14 different (verified by app) bird songs in ten minutes one morning. Staff was helpful. The room was nicely equipped and clean. The bed could be softer but we still slept OK. The jacuzzi worked well and the shower had plenty of hot water. Issues: the listing on hotels.com said that laundry facilities were available. Two different employees confirmed that they aren’t. Also, the in-room coffee maker had a dead moth in the water tank and didn’t work well before or after it was rinsed out. Out of clean clothes, we were directed to drive to a local laundry service. That cost us a whopping $22 USD for one grocery bag full of clothes (about 9 pounds) - laundry services aren’t cheap around there. Hotels.com made things right, to their credit. Overall, still a nice place to stay in a nice natural setting. We would happily stay here again. "

"I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!"

"Everything was very clean, the room was gorgeous "

"We loved our stay here. The staff was so amazing and knowledgeable and showed us so many animals right on the property. The property is so special and unique. We thoroughly enjoyed our time and can’t wait to come back! "