Gatlinburg Chimney Tops Hotels

" The rooms are very clean and the free breakfast is amazing so good the staff was very friendly and welcoming when we checked in "

"Manager Monty was extremely unprofessional Milly desk work completely unprofessional she hugged me without my permission they both mad comments no one should share with a paying guest after I complained they became very aggressively rude toward me and my family !never acknowledged us gave free drinks too white family didn’t offer any to us and it was a birthday! Also pool wasn’t working in door nor the infinity pool the parking lot was limited but charging 15$ a night guest didn’t have nowhere to park ! Spoke with ray he did give us a few breakfast which wasn’t enough I wouldn’t recommend this location The only thing that was ok was ray "

"Awesome Stay!! The kids loved the pool and breakfast"

"Beds were very, very comfortable and it was a great location right on the strip"

"Walkable everywhere, 15 min walk to the aquarium. Trolly stop available for free right in front for those unable to walk. Staff was amazingly sweet and helpful. Will return in the future "

"Staff was rude to wife when we arrived, just because she asked a qeustion. "

"Beautiful hotel and views in a great location. Only complaint was on our first morning when I needed assistance and the individual at the front desk was less than helpful. All others were great. "

"It was okay..older building. Not maintained well."

"Not a bad stay but may try a different hotel next time. Service was good. Hotel is clean and nicely updated but our room smelled like a men’s locker room full of dirty socks. We were only staying one night so not a big deal but it was surprising since the rest of the hotel seemed recently remodeled. The smell may be in the AC which also did not seem to recognize when to turn off. Everything was very clean however and beds were comfortable. One thing I hate about Marriott properties is that they only put 3 pillows on each Queen bed. We always need more pillows as they are not supportive enough. Breakfast was typical but there were a few nice touches that made it feel more upscale such as Blueberry compote and additional toppings for the fresh cooked oatmeal. Great gym and amenities. A very nice property in all and would give it another chance if the price was right."