“cozy room and friendly young staff. overall, it was a pleasant experience. ps : i appreciate the hotel's effort to protect the earth and our environment . keep it up”
“W Macau located near the brand new Macau light rail station, just 5 minutes walking through the Studio City shopping mall. I booked the Wonderful King room with Cotai view, the front desk staff did a fantastic job which meet my requirements, thanks so much for his efforts for giving me the request of what I want. The room includes a large size TV, the bed & pillow super comfort. The whole experience with my stay my feeling was the hotel group so organised. 10/10 fully achieved customer needs,……
“Nice hotel, nice staff & nice service. A front desk staff called Ms. YETTA who has provided me best service, gentle n polite, will planning my nice trip to this hotel with my family again. ”
“I was much looking forward to staying at Grand Hyatt Cotai again, as it was 9mths ago since my last visit. Living up to its highest standard, Grand Hyatt Cotai never disappointed me indeed!
Great to see all those familiar faces (Ken, Victor & Cindy) again at Grand Club, who are extremely professional and model examples to demonstrate the true Grand Hyatt standard! Great to see the new face (Joseph from Korea) too!
The breakfast range at Mezza9 was very impressive and surprised too! The……
"W Macau located near the brand new Macau light rail station, just 5 minutes walking through the Studio City shopping mall. I booked the Wonderful King room with Cotai view, the front desk staff did a fantastic job which meet my requirements, thanks so much for his efforts for giving me the request of what I want. The room includes a large size TV, the bed & pillow super comfort. The whole experience with my stay my feeling was the hotel group so organised. 10/10 fully achieved customer needs, excellent performances for all the staffs even with the concierge keeping of our luggage’s. "
"Nice hotel, nice staff & nice service. A front desk staff called Ms. YETTA who has provided me best service, gentle n polite, will planning my nice trip to this hotel with my family again. "
