「We stayed there for 5 nights and every night seemed worse. At check in the lady was bothered that my husband and I and our 8 year old son would sleep in 1 bed with my daughter in the other bed.
She claimed the room was too small for us and was rude when I said my son would sleep with us.
The room she gave us was terrible. The AC was broken, which was fixed a day later BUT the AC then started to leak all over the floor. We used towels to keep soaking up the leak. This was our 3rd night in....
「The staff was incredibly polite and helpful, the room was amazing and the outdoor yard area was beautiful. This property made me rethink being a Hilton honors guy」
「The room was clean; however, there were several issues that impacted our stay. We had difficulty getting clean towels, and the breakfast selection was poor and very limited. The biggest concern was the noise early in the morning. Around 6:00 a.m., a staff member was loudly cleaning or organizing a supply closet located outside the guest rooms, which woke guests on the floor. When the concern was brought to the staff member’s attention, the response was simply, “I have a job to do.”...