Cancun El Rey Ruins Hotels

"Amazing property. The only negative comment was having to pay another several hundred dollars at the front desk to get a room with 2 beds even though this is what I booked."

"It was all very good!"

"👍"

"Staff was great"

"Great stay"

"Property was excellent the way they treated you was amazing, we love Cancun and definitely will be back!!!"

"I had to change the room because the next room had a party at 2 in the morning and they were extremely noisy even though the security staff told them three times. The following day, I was awaken by a loud noise created by a drunk person and there was a big chaos on the 4th floor."

"I don't think I'll stay anywhere else ever. Very nice property, I didn't get to explore the food much. Pool side food was good, room service food was good, and beach club eats were good. The beach club is really good paying for the cabana was worth it TO US."

"This property is nicely situated with plenty of seating and pool area. It is more of a timeshare property therefore Marriott members do not get their typical perks like free breakfast. Currently, they have a significant seaweed issue washing up onto the beach. A disappointment for me was the pricing of their marketplace goods. An example would be that a medium size water would cost almost $10 Canadian at the market. Be prepared for that and take your own water as they only give you two per day under normal conditions in your room. We did ask for more and received more without any question. The Restaurant see and Stone is very good but priced as fine dining but I will repeat that the food is exceptional. Overall, I rated this property as a three because of some of the challenges that we had there. Finally, they did do a very nice thing for us and had some fruit and nuts delivered to our room for our anniversary, which I do think was likely a direct result of some of the challenge that we had I’ll be it still a very nice gesture"