墨爾本埃爾斯滕維克酒店住宿推介

「第二天房间无人整理」

「可預約泊車位，街上也多車位。地方寧靜，近電車站，房間寬敞，新淨，職員有禮，無窗景，房內無洗衣機/乾衣機。樓下才有收費洗衣機/乾衣機。」

「有一天房間整理，竟然只整理了一半，枕頭完全沒有放回去床上。」

「The staff were friendly and helpful, but the overall cleanliness and maintenance of the hotel fall short of what you’d expect at this price point. I found the bedsheet dirty with several yellow marks (possibly from an iron), and the duvet had noticeable red stains resembling blood. These made the room feel unhygienic. The basement games area was also poorly maintained. The pool table was missing the black ball, and only one pool cue was usable, the rest were broken. To make matters worse,...

「Great Value for the price, location and room size.」

「梳洗用品高級好用，職員非常友善，酒店是vintage的風格，浴室設施會舊式少少，但功能冇問題，我的房間沒有花灑，只有頭上淋水的，預先講咗係度蜜月，有幫我upgrade，非常貼心~」

「Wonderful stay, will be back again」

「nice stay, nice staff and very helpful. 」

「浴室里放了两瓶身体乳，一瓶放在淋浴间洗头水和沐浴露中间，没有护发素，很明显是搞错了，连续住了五个晚上都没有更改，说明相关职员粗心。 前台职员（同一位亚裔女子），明明在4月15号与客户用非常流利的中文交流（因为房间水管无法供应冷水，洗浴时只有极热的水），到了4月17号在处理客户咨询时说自己不会中文，一直用英文。态度不友善」

「酒店服務並不按照你的顯示，例如每日房間清潔服務。並沒有每日清潔房間更換用過毛巾沒有清潔垃圾。在check in第一日我已經跟前台確認應該每日有房間清潔服務，但前台講我嘅package沒有該項服務。但你哋明確有講每日清潔服務。」

「I was just finished 6 nights at this Hotel. The hotel room is spacious enough for my family of 2 adults and 1 kid. The hotel room can view four train tracks and riverside which’s quiet lovely, especially my son loves to see the trains. However, there was noise coming from outside during night and morning. If you needed quiet sleep, you need to consider of this. Kitchen was clean and old fashioned but not the pan for cooking was not good enough. No room service, breakfast needed to purchased...

「Hotel is good.. bed is comfortable. easy to get train station.」