Florida Spa Hotel

"This is a great resort hotel our view wad incredible. The items that prevented"

"2 hours the parking "

"Great stay"

"Room was clean property was nice. Did not like the fact that you had to purchase a tube for the lazy river and our building was quite the hike to anywhere but overall a nice property to stay"

"Everything was good"

"Our experience at this hotel was extremely disappointing and unacceptable. We booked specifically for the family amenities, especially the slides and lazy river, only to find out AFTER check-in that they were closed. Nobody informed us beforehand or during check-in, and had we known, we never would have booked here. The staff and supervisors were very unprofessional, dismissive, and completely unapologetic throughout our stay. One of our children had a nosebleed that left blood on the floor, and not only did nobody check on her wellbeing, staff told us there was nobody available to assist or clean it. The blood remained there for the rest of our stay, which was unsanitary and unacceptable. The most concerning issue was a raccoon freely roaming around the children’s pool area, taking guests’ food and going through belongings while children were nearby. Staff only attempted to shoo it away with a broom multiple times and never contacted wildlife control or properly addressed the safety concern. Between the hidden amenity closures, poor customer service, lack of cleanliness, and unsafe conditions, this was one of the worst hotel experiences we’ve had. I would not recommend staying here."

"The staff is awesome and the rooms were very clean. We love staying at Dockside and plan on coming back."

"I will definitely be back so nice and clean , great friendly and helpful staff . Lazy river and kids pool were well kept lots of lounge chairs and space very close to a main strip with food and activities."

"The air conditioner did not work properly. No matter what we set it to at night, it jumped back to 72 degrees. I called the front desk around midnight and no one answered. Early in the morning it went to the temperature we'd set it for. Other members of our party had the same issue in their room. Otherwise, the room was great, and we enjoyed the resort."