Resorts in Florida

"Overall enjoyed our stay. It was clean with a good water park for the kids but customer service we found to be lacking. Full details below if you're interested. We stayed in a 3 bedroom condo. It was spacious and clean on arrival. We booked with 6 people in the room but there was only enough towels/facecloths for 4 people, meaning we had to do laundry more frequently. There was no plug in the kitchen sink to do dishes. We called twice about it and they finally brought us pods for the dishwasher instead. Ran the dishwasher twice on the same load and dishes were still dirty. Texted the phone number listed in the room but got no response. Finally messaged the number that was sending promotional texts (we got MANY) during our stay. They answered and sent maintenance who finally brought a plus for the sink (on day 3 of our stay), they turned the dishwasher on and told us "it works". Yes it turned on, but the dishes weren't clean. Also messaged the number that the oven door did not fully close and never recieved any response to that. On check out was not asked anything about our stay and did not get a reciept. I have emailed about getting it and this request was not acknowledged. They did respond to my inquiry about an additional charge to my credit card, but that is still not resolved (they initially replied the next day, and now we are over 24 hours without a response). There was no dish towels or oven mitts. The kids enjoyed the lazy river. Splash park is quite cold."

"Lazy river was really nice and relaxing. Poolside restaurant. Free breakfast. Awesome ambiance throughout the whole place. "

"The showers are horrible. Not worth the price."

"We had the best experience at this hotel. Our room was gulfside with an amazing view. The rooms are okay, you are definitely paying for the view and area not the room. The furniture is older but the room was cleaned daily. Walking distance from the Boardwalk and only a 15-20 minute drive to Destin. One downside was the parking fee, we paid $1,200 for 4 nights plus $15.00 per night parking and daily resort fees. I would've thought parking would be free being that you are already staying there but oh well. We had fun! We will 💯 be coming back. Thank you for the experience."

"There was a poolside view from the room we stayed in. The hotel staff was accommodating and helpful. A regular breakfast would have been a better choice, rather than a continental selection.The experience would have been that much better.The cost cant be that much of a difference for the hotel volume of guests.The food prices for the guests in Miami are outrageous. We did enjoy the pool and the service provided. The champagne gift for our anniversary was appreciated and unexpected.Thank You ! "

"Our favorite resort!"

"Is great for families "

"Nice staff, Just don't let them put you near the elevators, you can hear it through the wall"

"Very clean, however we did not get to check in until after 4pm. "