「We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine,...
「This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no...
「We had a lovely time at this property! Service was wonderful. Shoutout to Freddy and Maria who took care of us at the beach/family pool! Also the front desk staff!」
「Hotel muy bonito, con una vista espectacular y el atardecer se ve al frente. Ofrecen servicio de transporte a la playa, el personal es amabale y las habitaciones son muy bonitas, tomamos una con vista al mar y fue lo mejor, lo recomiendo muchísimo. El desayuno bastante bueno. Lo unico que nos extrañó fue que abren una cuenta para cargar a la habitación pero en el bar y restaurante no permiten cargar a la habitación uno debe pagar ahí mismo」
「This resort was worth every penny. It is absolutely gorgeous. Service is excellent. Beautiful and lush during the rainy season but rains very little on the coast. We used the snorkeling equipment provided there. Booked a surf lesson, cooking class, monkey watching tour, and bioluminescence tour in outrigger canoes. The whole peninsula is very safe with gate guards at the entrance to the peninsula as well as the resort itself. Complimentary shuttles to the nature center, the beach club, and...
「Thoroughly enjoyed our stay. Grounds are beautiful, food was delicious, staff were friendly and helpful. We have no hesitation recommending this property.
Thank you for a wonderful vacation.」
"This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no umbrellas available for guests.
5. Inedible Food: The quality of the food was extremely poor.
6. No Water Without Warning: There was a water outage during the night without any prior notice or warning. The room had no phone, so I had to run to the front desk in the pouring rain, only to find no staff present. This resulted in not being able to shower in the hot weather and could not use tolit until the following day.
7. Incorrect Wi-Fi Password: The Wi-Fi password provided at check-in was incorrect. We had to make a second trip to the front desk to be told it was a printing error.
The most unacceptable part was the unannounced water outage. At 11 p.m., I attempted to take a shower, only to find there was no water—neither for bathing nor for the toilet. I went to the front desk, which was completely unmanned. The next day, when I brought up the issue with staff, one person claimed the water was only off for 10 minutes, and another, after consulting the manager, said it was 30 minute"