凯阿拉凯夸H.N. Greenwell Store Museum附近酒店

“便宜，老板人也不错。但是没空调，旱厕，全是蚊虫，夜里全是虫子的叫声，不容易睡着。”

“早餐太过单一，每天重复，客房的设施如浴缸、空调等太老旧了，有噪音。房间隔音不好，影响睡眠。”

“這是間民宿，下午4-6點櫃臺check-in,乾淨但沒空調，浴室燈昏暗，馬桶蓋立不起來，最誇張是標價us$100,下訂後外加稅金和清潔費：$109而且不可取消，總共：$209，感覺被騙了！”

“I don’t complain about the sound in the night(frog, birds). I am ok for that. House service people make me uncomfortable. ”

“櫥櫃黴味很重，尤其是主臥室的櫃子。雖然house keeper很努力打掃，一切都很乾淨。整個房子中，廚房和浴室的櫃子一打開都是滿滿霉味。”

“staffs were nice and helpful. But the hotel itself was old, bedding was clean but too small couldn’t fit the king size bed. The room has very poor soundproofing, and noises from the hallway can be clearly heard. The facilities are outdated and do not justify the $400+ per night rate.”

“In the heart of downtown, lots of restaurants and shops. Right on the beach. Room had everything needed for cooking, AC worked very well”

“English Complaint Draft The curtains offer poor sunshade. Sunlight comes through clearly at 6 a.m., and they cannot be fully closed. The old-fashioned air conditioner is extremely noisy. There are also cockroaches in the room. What's more, parking fees are charged in advance, yet we are told there are no available parking spaces. Do you need me to simplify this into a shorter version, or a more conversational version?”

“一切很好,下次再來”

“The property itself was fine. I didnt like that they left opened condiments and a water bottle in the refrigerator. Or that the sink pop up didnt work, or what looks like mold developing on the shower liner. But you get what you pay for, so it is what it is. My plane changed after booking so I had to extend my time with a late checkout, which I paid almost a whole day for to check out at 5 pm instead of 10 am. However, the entry code did not recognize my code after 10 am. I tried contacting the……

“Kona is too citify we want a more rural surroundings ”

“Mostly very clean, except sliding glass doors. Would have cleaned myself but no cleaning materials on site. Wanted to love this place. We have stayed in other units but were delighted to find a first floor unit. The good: well equipped, comfortable, plenty of towels, and beach stuff. Nice patio area. The bad: communication was awful. Don't know if the problem is with the owner or RedAwning. Most units are welcoming (flowers, complementary chocolates, coffee, and welcoming reminders about check……