London Hall Place and Gardens Hotels

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"This place was disgusting. I’ve never in my life seen suck a filthy run down dump in my life. You would be better staying in a dump yard. Holes in the doors and walls and floors were black, it was horrible. And the en-suite was black. I’ve never seen something so dirty in my life. How it is even possible to get in such a state. They advertise something on the website and it does not even look like the photos. False advertising. Staff are also rude and not helpful. This place should be shut down "

"We got a free upgrade and the room was beautiful. Hotel provides coffe, tea, biscuts, complimentary still and sparkling water and toiletries! So impressed! Bed is really comfortable. Didnt use the apa facilities, but good to know that even after check out at 11am you can still use the spa till 1pm. "

"Staff was friendly and courteous "

"Clean room but soap dispenser missing. Enough towels, bed comfortable. "

"I really appreciate my stay there "

"Great place to stay and the food is good too"

"Evening meal was good value of cost"

"Very disappointing and misleading experience This property was extremely disappointing and did not match the photos or description at all. The conditions were poor and felt uninhabitable. The listing is misleading—this is not a hotel or an apartment, but a very small room inside a house, which was not clearly communicated. The check-in process was very poorly managed. We did not receive any email or instructions on how to access the property. Additionally, the address listed on Hotels.com was incorrect, and it took a long time to locate the house. I had to call the contact multiple times just to find the place and understand how to gain entry. When we finally received the keys, the entrance door was jammed and extremely difficult to open. Inside, there was a strong, unpleasant smell, and the overall condition of the property felt unsafe and very poorly maintained. The house appeared shady and uncomfortable. We stayed for no more than 10 minutes, only long enough to leave our bags. After returning later from London New Year’s Eve celebrations, we immediately collected our belongings and left due to the severe smell and unacceptable conditions. We did not use any amenities. To make matters worse, the owner was impolite that they refused to refund the monies. Overall, this was a very negative experience, and I would not recommend this property to anyone. "