Tokyo Imperial Garden Theatre Hotels

"Everything is good"

"excelent"

"Once adjusted the air conditioning in the room was fine. I arrived a little early for check-in and the staff informed me that the room was ready, but I would have to pay an hourly fee to access the room early. This seemed strange and inhospitable. I arrived around 1:15PM. Normal check in is 3:00PM. I did not take them up on their offer and was put off by the whole situation. The staff was kind but not overly hospitable. The breakfast was fair. Housekeeping staff was running the vacuum during the breakfast hours in the breakfast area. A bit strange. "

"Although my room in the tower was not newly appointed, incredibly polite staff and attention to detail keep up the level of one of the world’s great hotels."

"The Tokyo Station location was a great home base for getting around Tokyo using the train system and walking to Ginza, Imperial Palace and Akihabara. Staff were outstanding and the room was exceptionally clean and very quiet with a great view looking north. Great large bathroom with a full wall window above the bathtub. The only thing lacking was storage for clothes and suitcases."

"The service is excellent and children friendly."

"Everything was great! Location was good and the staff were all very friendly and helpful. Would definitely recommend!"

"Yes "

"Great staff and friendly professional service. Super location near multiple transit stations. "