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Naay Boutique Hotel

4.0 star property
Beachfront hotel with 2 restaurants and free breakfast

Choose dates to view prices

Naay Boutique Hotel, on a white sand beach, offers an upscale retreat. Guests enjoy English breakfast, choose between two restaurants, join beach yoga, or lounge by the pool. The bar is perfect for unwinding after a spa massage.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Room service
  • Parking included

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Oceanview Barefoot Suite

Premium bedding, Select Comfort beds, free minibar, in-room safe

Oceanview Barefoot Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for "The Cozy one" Suite Doble

Premium bedding, Select Comfort beds, free minibar, in-room safe

"The Cozy one" Suite Doble

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Holbox Plunge Pool suite

Premium bedding, Select Comfort beds, free minibar, in-room safe

Holbox Plunge Pool suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for The Island Swim out Suite

Premium bedding, Select Comfort beds, free minibar, in-room safe

The Island Swim out Suite

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy one Suite King

Premium bedding, Select Comfort beds, free minibar, in-room safe

Cozy one Suite King

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL Oceanview "Barefoot" Suite

View from room

ROYAL Oceanview "Barefoot" Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Seabreeze Suite

View from room

Master Seabreeze Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
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About the area

Map
CALLE PASO DE CAREY, MANZANA 127 PREDIO 002, Isla Holbox, QROO, 77310

What's nearby

  • Bioluminescence Beach - 13 min walk - 1.1 km
  • Punta Coco - 14 min walk - 1.2 km
  • Holbox Beach - 16 min walk - 1.4 km
  • Holbox Ferry - 12 min drive - 2.5 km
  • Holbox Letters - 12 min drive - 2.5 km

Restaurants

  • ‪the hot corner's bar - ‬4 min drive
  • ‪La Cabane - ‬12 min walk
  • ‪Casa Nostra Terraza - ‬4 min drive
  • ‪Café del Mar - ‬17 min walk
  • ‪Santos Fuegos - ‬19 min walk

About this property

Naay Boutique Hotel

Upscale hotel near Holbox Beach
You can look forward to free English breakfast, a terrace and a garden at Naay Boutique Hotel. With a beachfront location, sunloungers and beach yoga, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Luggage storage, beach towels and beach umbrellas
  • Outdoor furniture, concierge services and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and heated floors, in addition to thoughtful touches, such as pillow menus and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, heated floors and a personal chef

Similar properties

Beach nearby, white sand, sun-loungers, beach towels

AWA Holbox Hotel Boutique - Beach Front

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 356 reviews
AWA Holbox Hotel Boutique - Beach Front

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to noon
  • 2 restaurants
  • A bar/lounge

Things to do

  • Beach yoga
  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • No lift
  • Tile flooring in room

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2022
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Chef service
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Computer monitor
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 200 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Naay Boutique Hotel Hotel
Naay Boutique Hotel Isla Holbox
Naay Boutique Hotel Hotel Isla Holbox

Frequently asked questions

Does Naay Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Naay Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naay Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Naay Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Naay Boutique Hotel?

Checkout is at noon.

Where is Naay Boutique Hotel located?

Nestled on the beach, this Isla Holbox hotel is within a 15-minute walk of Yum Balam Nature Reserve and Holbox Beach. Bioluminescence Beach and Punta Coco Beach are also within 10 minutes.

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Reviews

Naay Boutique Hotel Reviews

8.4

Very good

9.4

Cleanliness

8.6

Amenities

8.6

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 121 out of 196 reviews
Rating 8 - Good. 34 out of 196 reviews
Rating 6 - Okay. 17 out of 196 reviews
Rating 4 - Poor. 7 out of 196 reviews
Rating 2 - Terrible. 17 out of 196 reviews

Reviews

10/10 Excellent

MISS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Experience Yet

I don't even know where to begin, from the location, to the room, service, staff, food and all round experience this is by far one of the best hotels I've ever stayed at. Thank you so much to Issac, Antonio, Reyna and Olga and everyone else who made our stay unforgettable
Stayed 5 nights in Jun 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort.
Stayed 10 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. Staff was great, food was good, room was nice. Not the best beach on the island but it was only a short walk to another. Great place to watch the sunset! Highly recommend it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for peace and comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

genie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet and cute room with everything you need

Great stay and amazing coffee in the morning I didn’t realize there was a coffee shop downstairs. Very quiet was perfect for us.
Stayed 1 night in Feb 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

3 stars

Gorgeous hotel. Bedrooms and facilities were lovely and well looked after. Unfortunately the food was bland and tasteless, and the service was a little disorganised and inexperienced. For the price, I think there are better places to stay on the island.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eat well and relax

The food and service was amazing. It was very relaxing and comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
I can’t say enough good things about Naay Boutique Hotel in Punta Cocos, Holbox. The food was incredible, but the staff were truly what made this place unforgettable. Reyna and Isaac at the front desk were phenomenal, they helped us plan amazing tours, gave us insider tips about the island, and even helped us get the best golf cart rental. Olga and Antonio in food and beverage made every meal feel like something special. Their kindness and attention to detail made a huge impression on us. I wish I could remember the name of the security guard, because he went above and beyond, making sure we had packed lunches ready overnight for early morning excursions and even our long trip back to Cancún. The hotel itself is spotless, beautifully decorated, and the pool is just chef’s kiss. I honestly don’t want to stay anywhere else, Naay has completely raised the bar. I miss it already.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the nicest hotels on the Island. It is tucked away from the rest of town, the beach in front is almost empty.
Stayed 4 nights in Feb 2024

10/10 Excellent

Yara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and relax, its NOTHING else u can do there other than RELAX which is BEAUTIFUL!!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was amazing. From the food, to my beautiful room, the views, the drinks and most importantly the service was out standing. Can’t wait to visit again and bring my loved ones. All the service staff were awesome. Especially the server Angel. He gave me great suggestions on food. Everything I had was very tasty. Will be back!
Stayed 3 nights in Sep 2024

4/10 Poor

JUMARIE

Liked: Cleanliness
Disliked: Staff & service, amenities
The pool is very small. The room pool is very cold with no direct sunlight The restaurant was not that great. This hotel is far from the city and there are no restaurants near by. The road to and from the hotel are very bumpy best to taxi than rent a golf cart as it can’t stay stuck on the mud. After 11pm there is no one at reception if you need a cab early you have to order it the night before.
Stayed 5 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel you have been looking for! It is in a quiet and more natural part of the island, the staff is incredibly welcoming and kind, the rooms are clean and spacious, and the sunsets here are breathtaking. While it may be a bit far from the city center, it is completely walkable (max 30 minutes and doable along the beach at low tide). You likely won't want to stay in the crowded and noisy center anyway. There is a nice beach behind the property but if you prefer a lazy day reading by the pool, the cabanas and lounge chairs are very comfortable and the wait staff will absolutely attend to filling your empty cup. Bike rentals are also possible if you book the day before and make getting across the island a bit easier. Lastly, the food at the hotel is delicious and made on-site - their breakfasts are simple and nutritious. I thoroughly enjoyed my time here and will absolutely return, especially when needing to recharge. Thank you for the wonderful stay.
Stayed 9 nights in Mar 2025

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
Lovely hotel, beautiful pool, nice room, overall good restaurant and the bar service was decent. Was very quiet, and wasn't as welcoming as the other hotel we had visited during our trip. The concierge was not helpful with two simple requests that were no problem at another local hotel. I was charged without notice for dirtying two hand towels when removing my makeup (small amount of mascara on one, not sure about the other). Very pretty hotel, many of the staff were super kind, however the energy was just meh, and I wouldn't return to this hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel but they didn’t have all the restaurants open and the beach area was not open with service. Drinks are not good.
Stayed 6 nights in Dec 2023

2/10 Terrible

Samuel

Disliked: Staff & service, amenities
Dining options are terrible, service was below average and management did not seem to care or want to make it right.
Stayed 7 nights in Mar 2024

6/10 Okay

Donna

Liked: Cleanliness, staff & service
This hotel is beautiful, probably the nicest room I have ever stayed in. The property is lovely, relaxing and calm. The staff is very friendly and accomodating. The problem seems to be that there is insufficient staff to run the hotel i.e. no beach service, only one restaurant open etc. I would still return even with these minor inconveniences.
Stayed 2 nights in Mar 2024

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
PROPERTY WAS BEAUTIFUL; HOWEVER THEIR DOOR LOCK SYSTEM WAS BROKEN FOR DAYS INTO OUR TRIP. THEIR ANSWER WAS TO HAVE SOMEBODY COME AND UNLOCK EVERY TIME - NOT CONVENIENT TO COME AND GO.
Stayed 7 nights in Jul 2024

2/10 Terrible

Teresa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Some one stole 50 dollars from my suitcase and we were 4 person and only give three towel and I call front desk and bring the tower like 30 minute after I called and them cleaning service the another day take out all tower and only left me three and again I call two time and never received the towel
Stayed 2 nights in Mar 2024

2/10 Terrible

Mohammed

Liked: Property conditions & facilities
Disliked: Staff & service
Overall: try to avoid this place overrated ! - Too far from the center (taxi = 20 min, walking=35 min) - This hotel is attracting you which "average" price but once there, everything is overpriced: * 400 $MXN to rent a bike for the client of the hotel when in the center of Hollbox the price is @200 * @ the end of the stay, they will charge you all what they can without any explanation like tips. for who ? we don't know * the prices of the restaurant are insane. we ordered one pizza, we were both sick after. The included breackfast is OK. * The pool is small but OK. The room was OK as described. the hotel is quiete new (Jan 2024)

8/10 Good

Jonah

Liked: Cleanliness, amenities
Disliked: Staff & service
We stayed at Naay for one week and our experience varied day by day. I’ll start off the with positives: - Nice Facility: the property is newly built so the rooms, common areas and pool are all very nice. The style is “Beach modern” with incredible sea and sunset views. - Quite: it is also located on the west end of the island which is less inhabited so it’s quiet and secluded. - Beach: the private beach is along Playa Coco which is amongst the nicest on the island and is stunning Now for the negatives: - Location: because it’s on the west end of the island, it is NOT convenient to access. It often rains in Holbox and the roads become flooded making in IMPOSSIBLE to walk into town by road. Only way in is a) 20 min Taxi which is $25 USD each way, or b) via the beach which during the day is alright (20-30 min) but can also be tricky at night. There are no lights and if the tide high is more like hiking at certain points - Service: the service and managment is sub par. Here’s what we experienced: 1) when we arrived, the sheets is our room were dirty and had to call to have them replaced 2) on a two of they days they didn’t clean our room. When confronted about it they simply said they didn’t get to it. 3) We ran out of body wash on day 2 and asked EVERY day to have it replaced. Never happened. 4) Ordering anything in the restaurant takes an hour, even if you’re the only one there. The trip was nice but we’ll stay elsewhere on our next visit to Holbox.
Stayed 7 nights in Dec 2023

10/10 Excellent

NANCY JOSEFINA

Liked: Cleanliness, amenities, property conditions & facilities
HABITACION IMPECABLE. EXCLENTE SERVICIO
Stayed 1 night in Oct 2025