Search Resorts in Kissimmee

"Charged extra for room even tho we provided receipts and statement from bank proving it Front desk staff very arrogant "

"I had a very disappointing stay. The room had a strong, unpleasant smell, and there was a leak in the bathroom that made things even worse. I tried calling the front desk multiple times, but no one ever answered. I eventually found a maintenance staff member, who came to check the issue and said they would arrange for a room change—but that never happened. The breakfast was also extremely poor. The selection was very limited, and items constantly ran out. I had to repeatedly ask staff to restock basics like toast and milk, which was frustrating and inconvenient. Overall, the service and conditions were unacceptable, and I would not recommend staying here."

"The pool was not heated. Beyond cold."

"We are extremely disappointed with our stay. Upon being assigned our rooms, we opened the doors only to find that they were already occupied by other guests who were sleeping inside. This is completely unacceptable and reflects a serious failure in your management and room allocation process. We were then moved to different rooms that did not match what we had originally booked. However, given that it was already late at night, we had no other option but to accept them. This situation caused us significant discomfort and inconvenience, and it falls far below any reasonable standard of service."

"No air conditioning in the room. Was not remedied and did not offer another room. "

"The customer service is very good. Everyone went out of their way to make our stay enjoyable. From breakfast in the morning to the poolside service, everyone seemed so glad to help us feel relaxed and happy. "

"Love love love this property ! It was close to everything and the staff were amazing and helpful.. we plan on booking again In the next few months !!"

"The breakfast restaurant opened at 8:30 on a Friday- which was kinda late if you’re leaving early for the parks. Also it was a credit to the account rather than an actual breakfast. It is in a restaurant- not a buffet or continental. "

"Coffee maker missing a piece"