标准双人房, 无烟房 | 高档床上用品、客房内保险箱、办公桌、遮光窗帘
查看供应情况

关于钥匙与锁酒店的点评

4 out of 5
钥匙与锁酒店
15-17 Duke Street, Liverpool, England

点评

9.2

非常棒

10 分 - 超赞。166 条好评，共有 236 条点评" "
8 分 - 还可以。52 条好评，共有 236 条点评" "
6 分 - 一般。13 条好评，共有 236 条点评" "
4 分 - 很差。2 条好评，共有 236 条点评" "
2 分 - 糟糕。3 条好评，共有 236 条点评" "

9.6/10

清洁度

9.8/10

员工和服务

9.4/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Trudy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely stay but could do with putting the prices on the breakfast menu so that you don't get a shock when you pay.
2024 年 4 月入住 1 晚

10/10 超赞

yasmine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was really nice. The breakfast excellent egg Benedict.
2024 年 3 月入住 2 晚

8/10 还可以

Andrew

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel's location near the main train stations, Liverpool One shopping district, and the university is convenient. The room was clean and well-maintained, featuring a small desk for working travellers. Although there was no iron or board in the room, the staff promptly provided one upon request. The bar, which also serves breakfast, offers a good selection of drinks at reasonable prices. Breakfast was a la carte and of good quality. The hotel's conversion from an older industrial building gives it character but will present accessibility challenges for some guests. Additionally, there was some noise, but it wasn't a major issue. The staff stood out for their exceptional helpfulness and friendliness.

10/10 超赞

Andrew

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
2024 年 3 月入住 3 晚

10/10 超赞

Christopher

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I booked a smaller room than usual, and was worried the bed wouldn’t be big enough (I’m a pretty big guy, and I was sharing with my wife). It was bigger than it looked, and we had a great sleep at the end of a great night. The bar makes an amazing Tiramisu Espresso Martini, too.
2024 年 2 月入住 1 晚

10/10 超赞

Lewis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
2024 年 3 月入住 3 晚

10/10 超赞

Michael

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The shower was constructed so that it would always flood the bathroom floor, the shower worked well but was too open to the bathroom
2024 年 2 月入住 1 晚

10/10 超赞

Emily

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, in a good location right near L1 Lovely staff, clean room and good bar. I would definitely recommend!
2024 年 2 月入住 1 晚

10/10 超赞

Christopher

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Anya (I’m hoping that’s how you spell her name) on the front desk was very warm and welcoming and deserves the highest praise. Will definitely book again if I’m in Liverpool!
2024 年 2 月入住 1 晚

8/10 还可以

Sarah

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely room but v hot at night despite the winter weather outside. Breakfast doesn’t start until 8 am which is limiting for early meetings
2024 年 2 月入住 2 晚

10/10 超赞

Simon

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely friendly hotel. Would happily stay again.
2024 年 1 月入住 2 晚

8/10 还可以

Anna

2024 年 1 月入住 1 晚

10/10 超赞

barry

2024 年 1 月入住 1 晚

6/10 一般

Lars

2024 年 1 月入住 2 晚

10/10 超赞

morisi

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Hannah

与配偶出行
满意：服务设施，清洁度
2023 年 12 月入住 1 晚

10/10 超赞

Olivia

2023 年 12 月入住 1 晚

10/10 超赞

Rachel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really nice place to stay, very central and nice for a little get away x
2023 年 12 月入住 2 晚

10/10 超赞

Leigh

与家人出行
满意：清洁度、员工和服务、客房舒适度
2023 年 11 月入住 2 晚

10/10 超赞

Carly

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were so friendly and welcoming and really makes the hotel comfortable. Great location and a relaxed atmosphere.
2023 年 11 月入住 3 晚

10/10 超赞

Anthony

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
What a little diamond of a hotel, very friendly staff really clean and room 303 was very spacious with everything you need. Very good breakfast selection off a menu from a full English to omelette to a bowl of granola, bar was small but quaint and ideal to have a nice drink in the evening. Public parking just round the corner that I got a discount on from the hotel and could walk to all the sightseeing attractions in Liverpool, highly recommend
2023 年 11 月入住 2 晚

10/10 超赞

Virginia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing hotel with amazing staff
Beautiful boutique hotel. The room was amazing and the staff couldn’t have done more for us and were so helpful. Can highly recommend. Breakfast was excellent 👍
2023 年 11 月入住 1 晚

10/10 超赞

Darron，Todmorden

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Another superb stay at Lock & Key. Always one of our 2/3 go to’s when in Liverpool. Nicely decorated room with everything we could ever possibly need. Huge Bed in a very spacious room. Staff brilliant as always and couldn’t do enough for us. Great location around local amenities.
2023 年 11 月入住 1 晚

10/10 超赞

Stephen

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel . Nice breakfast and helpful friendly staff. Would recommend and will return
2023 年 11 月入住 1 晚

10/10 超赞

Anne

2023 年 11 月入住 1 晚

8/10 还可以

Chelsie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

6/10 一般

Christina

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Et hotel med en virkelig central placering lige midt i Liverpool One og tæt ved busstationen, havnen mv. Men Duke Street er et ret befærdet gade og de tynde vinduer lukker ikke trafikstøjen ude. Vores værelse var fint, men i en lettere slidt tilstand
2023 年 10 月入住 2 晚

10/10 超赞

danielle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Extremely happy
Absolutely loved this hotel, such a great vibe. Outstanding customer care, nothing is too much trouble and you are really made to feel welcome. Very modern and loved our room 201 it was stunning, the bed was out of this world. Ok the bathroom well I say cupboard is not good but the room it’s self makes up for it as it was huge and just simple stunning. Will definitely return.
2023 年 10 月入住 1 晚

10/10 超赞

Rosalia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is an absolute necessity to anyone’s itinerary in Liverpool. A complete reflection of the community, authentic and clean i will be back specifically because of this hotel. Cannot beat the convenience of this location. Only used Uber from the train station and to the hotel everything you need to see from the Beatles to Albert Docks and shopping are within steps of this property. Thank you again.
2023 年 10 月入住 2 晚

8/10 还可以

Claire

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property could do with a little TLC replacing things that are damaged e.g light shade, chipped side tables. Other than that a very pleasant stay
2023 年 10 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay
The staffs were super friendly and accommodating, made us feel very welcomed. The room was very spacious and nicely decorated. Really comfy bed and excellent shower. Excellent location just next to Liverpool One, bus and rail stations are of walking distance. Next time when I am in town I’ll definitely be staying in this hotel again.
2023 年 9 月入住 1 晚

10/10 超赞

Rita

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at Lock and Key was incredible. Right in the middle of the city centre so no need for an Uber or taxi. Luke was very kind to help assist us in getting medical attention when we arrived with a small emergency. Very kind and friendly staff! Would definitely recommend staying here and would return in the future!
2023 年 9 月入住 3 晚

10/10 超赞

Stuart

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
You will love it!
A lovely hotel and the team there was supportive and attentive. Really friendly atmosphere from the moment we arrived.
2023 年 9 月入住 1 晚

10/10 超赞

Amanda

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Lock and Key is in a wonderful spot to do all the city tours and Liverpool One is across the road but you don’t hear any city noises x quirky rooms and wonderful staff x the room was hot due to the weather but the staff did everything they could to make it better for us, they went above and beyond x highly recommend x
2023 年 9 月入住 2 晚

10/10 超赞

Louise

满意：清洁度、员工和服务、住宿条件和设施
A lovely boutique hotel. Centrally located. Kind and friendly staff. Clean and everything you needed.
2023 年 9 月入住 2 晚

10/10 超赞

Rachel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel in a central location. Staff were very friendly and helpful, especially Áine! Would highly recommend!

10/10 超赞

Ryan，Houston

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very cute adorable rooms. Very helpful staff. Tiny bathrooms.
2023 年 9 月入住 1 晚

10/10 超赞

nicola

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location , lovely staff. The breakfast was great , good produce. All in all a lovely weekend
2023 年 9 月入住 2 晚

8/10 还可以

Pete

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay.
Lovely hotel and staff. Rooms were comfy and clean. Great location.
2023 年 8 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务，清洁度
Greit og sentralt hotell.
Hotellet var greit, men ikke mer. Vi er et godt voksent par og forventer to stoler på hotellrom. Det ble ordnet. Rommet lå i 3. etg. og var noe slitt. Smal trapp og ingen heis. Det som var verst var at det ikke var rømningsveier. Det som trakk det opp var personalet. De var veldig hyggelige og hjelpsomme. Hotellet lå sentralt til.
2023 年 8 月入住 3 晚

10/10 超赞

Cheryl

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

10/10 超赞

Campbell

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚

8/10 还可以

Sean

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
One night at Lock & Key Hotel
Really enjoyed the stay at this hotel. The staff are very friendly, the rooms are great and there is an excellent bar. The location is also very central.
2023 年 7 月入住 1 晚

10/10 超赞

Fiona

2023 年 7 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、客房舒适度
Great place to stay in central Liverpool
Great location and friendly, helpful staff. Stayed 2 nights for a graduation day. Quirky hotel with a good vibe and original style. Needs some attention to detail..e.g leaky shower head, missing lightbulbs, dusty window blinds. Don't be put off by these, it's clearly still a project under restoration. Handy bar/ cafe next door which does great breakfasts and cook cocktails
Bar
Street view
Room
Room
2023 年 7 月入住 2 晚

10/10 超赞

Gloria

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very well located to reach the docks, museums and other tourist attractions. Clean and quiet, very nice staff. Really great for a long weekend away.
2023 年 7 月入住 4 晚

10/10 超赞

Lee

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent stay. Room was lovely & spacious and the hotel is located less than a minute away from Liverpool one. All staff on reception/bar were very helpful & polite. I would definitely recommend staying here.
2023 年 7 月入住 1 晚

10/10 超赞

Elizabeth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Favourite place to stay in Liverpool
Great room - good service and good value
2023 年 6 月入住 1 晚

10/10 超赞

karen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Return
This is central for shopping lovely rooms staff go that extra mile
2023 年 6 月入住 4 晚

6/10 一般

Fiona

商务旅客
满意：员工和服务，清洁度
不满意：客房舒适度
Liverpool hotel
This was my first time at the hotel and I was disappointed. I stayed 3 nights and the room I had was very hot and extremely noisy as a family live next door and their courtyard was outside the window. I did not sleep for the 3 nights. Also the room was not adequate, there were no tea / coffee making facilities until the third day, no water or fridge, no glasses to drink from and it was very basic. I also was surprised there was no bedside table and the plug by the bed was not accessible. The receptionist apologised but this did not really compensate the inadequacies. On a positive I had breakfast 1 day and it was very nice.
2023 年 6 月入住 3 晚