Located in Loxford, a neighbourhood in Ilford, PremierLux Serviced Apartments is in the suburbs and near a train station. St. Paul's Cathedral and Tower of London are notable landmarks, and travellers looking to shop may want to visit Westfield Stratford City and Liverpool Street. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or London Stadium. Visit our Ilford travel guide
Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: GBP 9.99 for adults and GBP 9.99 for children
Conveniences
24-hour front desk
Guest services
Housekeeping (daily) (for a fee)
Accessibility
Lift
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Smoke-free property
Room amenities
Bathroom
20 private bathrooms
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Shared kitchen access
More
Desk
Heating
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle pickup service from Ilford Station and Barking Underground Station only.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 100.0 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: from approximately GBP 9.99 for adults and from GBP 9.99 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
PremierLux Serviced Apartments Ilford
PremierLux Serviced Apartments Guesthouse
PremierLux Serviced Apartments Guesthouse Ilford
Frequently asked questions
Is PremierLux Serviced Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at PremierLux Serviced Apartments?
This property doesn't offer parking.
What time is check-in at PremierLux Serviced Apartments?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at PremierLux Serviced Apartments?
Checkout is at 11:00 AM.
Where is PremierLux Serviced Apartments located?
Located in Loxford, this guesthouse is within 6 miles (10 km) of Thames River, ExCeL Exhibition Centre and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 miles (10 km). Barking L.T. Station is 22 minutes by foot and Ilford Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
PremierLux Serviced Apartments Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.6
Location
8.0
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 50 out of 135 reviews
10 - Excellent
50
Rating 8 - Good. 31 out of 135 reviews
8 - Good
31
Rating 6 - Okay. 17 out of 135 reviews
6 - Okay
17
Rating 4 - Poor. 17 out of 135 reviews
4 - Poor
17
Rating 2 - Terrible. 20 out of 135 reviews
2 - Terrible
20
Reviews
10/10 Excellent
Mia
16 Nov 2025
Liked: Property conditions & facilities
The staff where really helpful had some issues with maintenance but got our room transferred to a different location near by and paid for our transportation there would have just liked a little more notice that we were going to be moved but all in all had such a wonderful experience thank you to the staff who made it smooth sailing.
Hotel had maintenance issue so room was not available, they were very professional and offered alternative accommodation at best western and arrange taxi. Bit of hassle and time consuming but happy they arrange new accommodation
Dean
Stayed 1 night in Nov 2025
2/10 Terrible
Jordan
7 Dec 2025
Disliked: Cleanliness, amenities
Went to check in, filled out the form with the correct ID. Moved onto the damage deposit and the receptionist didn’t have the facilities to use Apple Pay. Therefore leaving us stranded in the middle of London just before a show at the 02. Don’t use this hotel the receptionist and service is shocking there was no compromises and left us stranded in the city of London.
Booked an apartment but due to maintenance problems we were upgraded to a hotel. Very comfortable, quiet and 30 seconds walk to station.
David
Stayed 1 night in Jun 2025
4/10 Poor
Ross
25 Nov 2025
Disliked: Room comfort
I had to be transferred to another hotel and got a very small room which was not what I wanted. There’s a £100 deposit hold on your card which I wasn’t aware at the time of booking.
They arranged to send me to the new hotel by cab but didn’t do so at time of check out
Turned up after a long day of traveling to a shocked face and "oh your room is under refurbishment." I have no idea why this wasn't communicated before we arrived. I've got a feeling they sold our room on in hope that we were a no show They took full payment and said theyd get us somewhere else to stay. We arrived at the new place, the room was tiny and old and tired and also the place was half the price of the original hotel we had booked! Currently in talks with hotel.com.
My experience with PremierLux Serviced Apartments was unacceptable from start to finish. I booked a room at this property, but when I arrived, I was sent to a completely different hotel without any prior notification or approval. This is a serious breach of trust. The place I was moved to was far below the standard advertised and in no way matched what I had booked.
To make things worse, I was charged a deposit that has still not been returned. I have received no clear explanation, no assistance, and no accountability. The entire situation shows a complete lack of professionalism and respect for guests.
This was one of the most frustrating experiences I’ve had while travelling. I strongly advise others to avoid this property.
Carpets were dirty and tacky, bedding was stained and ripped, mattresses very old with springs very much felt during sleeping. Toilet sear cane off as was not fixed on at all. The apartments are part of a homeless scheme the council run. So the place is full of foreign homeless people. Avoid at all costs.
Stephanie
Stayed 1 night in Dec 2023
4/10 Poor
Verified traveller
25 Jul 2022
Disliked: Cleanliness, room comfort
Would not stop again if someone paid me to!!
Well we're do I start. Location is on busy, noisy high street. Receptionist only interested in mobile phone. Hallways are filthy and smell of damp. Room was the most dirtiest and smallest room I have ever stopped in. Carpet was filthy and freying in all the corners. Walls were dirty & stained with god knows what. The bed was the most dirtiest and uncomfortable mattress I have ever slept on. Springs in your back constantly and only get 1 thin cushion. How they can justify letting people sleep on them I don't know. Would be better sleeping on the floor tbh. Bathroom was dirty with mould in the shower and floor not been cleaned in months by the looks of it. Avoid at all costs!!!
Verified traveller
Stayed 2 nights in Jul 2022
6/10 Okay
Eiyasir
17 Oct 2024
Liked: Staff & service
I stayed at this hotel last week, and honestly, it was a bit of a mixed experience. The first night we had issues with the door lock, and the room had only half a curtain, so privacy was kind of a problem, especially since I was with my girlfriend. There was no desk or even a rubbish bin, which was pretty annoying.
I talked to the receptionist, and they moved us to a new room the next day, which was way better. After that, the room was fine, and the bathroom was decent too. But one thing that really got on my nerves was that almost every morning, maintenance people would come by to check something or fix things. It felt like we couldn’t just chill or sleep in because they’d be knocking on the door or coming in to do random stuff. Super frustrating.
That said, the best part of the hotel was definitely the receptionist. They were really helpful and nice, so that made the experience a bit better.
In the end, the hotel was alright, but it had its fair share of issues. If they could sort out the maintenance interruptions and fix the little things, it would be much better.
Eiyasir
Stayed 7 nights in Oct 2024
8/10 Good
Hamza
4 Jan 2026
Genoeg winkels & restaurants maar parking is wel beperkt.
This hotel is situation in a busy hub in Ilford with plenty of shops around. But the best thing about any hotel shouldn't be what's around it. This place is just rank bad. The room was terrible. It smelled like a pubescent teenager's bedroom, was of real poor quantity, and offered very little in the way of minimal comfort. The noise from the pipes in bathroom in the morning wasn't great either.
Michael
Stayed 1 night in Sep 2025
6/10 Okay
Flutura
8 Dec 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Arnaque
Bon séjour globalement, hormis le fait qu’on a payé un supplément pour avoir le petit déjeuner mais qu’il n’y en avait pas à l’hôtel sans moyen de remboursement proposé
Som forventet til prisen. Helt greit. Ingen heis som virket, gikk derfor 5 etasjer opp. Burde skiftet gulvbelegg på rommet - skittent og slitt, ellers ok rom til prisen. Veldig hyggelig betjening.
Fanns inga galgar eller krokar i rummet för att hänga sina kläder på. Marknadförs som att man bor i lägenheter men i verkligheten så delades lägenheten upp i 4 så vi bodde i ett rum istället för lägenhet.