Mercer Cheap Hotels

"Parking is good, breakfast is good. Good stay."

"Emergency travel. Hotel was convenient and helpful"

"The room was pretty clean but had a slight sewage smell and rust on the bathroom door frame. Breakfast was not great for me. I asked if they had any gluten free options and the girl just said no. Other hotels in the past had frozen muffins and individual yogurts. Also the side door we used never locked... anyone could just walk in without using a key card."

"We booked this hotel because we were attending a basketball tournament. Upon arrival we were not notified that there was no hot water for the entire hotel. We did not realize until we returned from the tournament to shower. I then went to the front desk for more information where i was told the manager was unavailable, there was no estimated resolution and they could not do anything for us. They also mentioned they had received multiple complaints from other guest but still did not inform anyone of the issue. I was told someone from the hotel would reach out to me within 1 week. I still have not heard back from anyone nor has any type of refund or resolution been offered. I booked my stay with 3 children and we did not have hit water for the entire duration of our stay. This hotel was booked for the convenience of location to our tournament and the assumption that BASIC amenities would be provided. Appalled by how the situation was handled. Absolutely would not recommend! "

"Clean, quiet, easy check-in."

"The staff and owner were AMAZING over and beyond in service, kindness and helpfulness. Will definitely stay again without question. "

"The good: pleasant staff at checkin. The price was inexpensive. The bad: the exterior walkways and parking are not clean. There was litter in the hallways for the duration of our stay. The rooms look nothing like they are pictured online. The carpeted hallways were worn through. When we checked into our room, the smell of bleach and cigarettes was overwhelming. We opened the window for an hour to vent the smell. We left and came back a few hours later and it just smelled like cigarettes. After staying there for 2 days, all of our belongings smelled like cigarettes. The paint in the room was old and stained. All sorts of liquids have been splattered on the walls and never cleaned. The bathroom tile and grout is old and moldy. The toilet bowl had permanent stains. There was a hole in the wall. The smoke detector was disconnected. The pillows were 1/3 full of filling. We found 3 roaches during the stay. There are no amenities of any kind. You get a bed, four walls, bathroom, towels and soap. No other toiletries, no coffee, no hairdryer (not even at the front desk.) But besides all of that, we hated it."

"Breakfast was great. Check in was rough. Waited till 3:20 after arriving at 2:30. Rooms should be ready at check in time. "

"In the room we stayed in, the mattress needs replacing - large sink area in the middle of it. And the toilet clogged up with even the slightest amount of toilet paper in it. Otherwise, a good stay!"