PREM Group UK Monkton Combe hotels

"Check in OK, My room Key did not work 3 times I had to visit reception to get in then to find I had a connecting room, which I did NOT book or want went down again to see manager after being told the room type I booked was all connecting, It dose NOT say that on your web site only that connecting rooms are available. Now I know I will not book that room type but you should state that that is what they are. The manager moved me at no extra charge."

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"Nice hotel. Decent rooms. Nice breakfast. The rub is with parking. They recommend Charlotte St which is a trek and not secure. If you're not parking a car it's a great choice. "

"Clean rooms and it’s in city centre it’s so close to everything you’d need. Staff were so lovely "

"Everything was good but No privacy in the bathroom inspite of making the glass cloudy!! For that reason we won’t opt to stay there."

"Good city centre hotel"

"On the face of it the room was clean, however I dropped something which rolled under the bed and found sweet papers there. The small carpet could do with shampooing."

"It was exactly what we needed"

"Great central location"