London Museum of Brands Hotels

"The staff was so helpful and courteous, the rooms were very clean, and the location was excellent. We would definitely stay there again!"

"Clean with a friendly and helpful staff."

"Good service, clean rooms, nice space even if it’s very tiny. Good view. Only issue was the first room we stayed in the toilet didn’t flush properly. The second room was great for the toilet. Amazing location! "

"Great service, clean spacious room. The shower door opened only to the inside and therefore for a large person it was very difficult to use. Of course there was a bathtub with a shower attachment, but no screen. Suggestion: either replace the shower door with one that opens to the outside or put a shower screen on the bathtub. "

"Good hotel"

"The room was clean, and the staff were incredibly nice, friendly, and genuinely willing to do whatever was needed to ensure comfort. The location is easily the best thing about this hotel. I was attending a conference at Olympia, which is around a 20-minute walk, but the hotel is right next to Kensington High Street station, giving excellent transport connections across London. There are also plenty of food and drink options nearby, including Whole Foods. I was pleased to see that the sauna in the men’s changing room has been replaced, as the old one was quite dated. The only downside was how busy the sauna was, likely because the steam room and hot tub were temporarily out of action due to refurbishment. While the hotel could benefit from some modernisation, this isn’t essential — and realistically, once that happens, prices will likely rise significantly. There really isn’t another hotel in the area that offers this level of value for money. I’ve now stayed here five times over six years, and for what I need, it’s perfect. Some complaints you see in other reviews feel unrealistic given the location. London is one of the most expensive cities in Europe, if not the world. If you want luxury at a higher standard, you should expect to pay considerably more. If you want excellent value in one of London’s most desirable neighbourhoods, this hotel is a fantastic choice."

"Room was clean, staff very welcoming"

"Flawless stay. Stunning new hotel. Having a radio was a great addition. Breakfast bag is genius. Clean, comfy and wonderful."

"Staff excellent - warm and welcoming, both in reception and at breakfast. Could do with being sent a copy of my bill by email please !"