Nagano Pet-friendly Hotel

"All employees in the hotel are nice & helpful."

"The hospitality (service and meals) at Shiganoyu Hotel were amazing. While we did not speak Japanese and the staff did not speak English, they used a translation tool for conversation and didn't let that be a barrier. It was so comfortable for our family of 5 - very homey and welcoming. The tea and treat upon check-in was a nice surprise and delicious. The onsen was a relaxing bonus! And the food was amazing and a wonderful experience. We had 3 breakfasts and 3 dinners and they were all...

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"Uotoshi is remarkable value for money and is also unique. The owner is very welcoming with great English. The Ryokan is older and somewhat rundown but it is also a community hub that has sing along classes for local kids (Rudolph the red nose reindeer in Japanese is awesome) and have fun with English nights. There is a Kyudo (Japanese archery) range behind the Ryokan which has classes taught by the owner as well as area competitions. Breakfast was varied and very tasty. I thoroughly enjoyed...

"Great spot "

"I hope this will get your attention: every time I tried to book this property for the night of that day. I tried several times, but it showed as "unavailable." So i booked another arrangement. But I received a confirmation in the middle of that night. I contacted the owners in the morning by phone and by email, but did not get a response. Same thing with Expedia. So I would like a refund, or a credit to stay there another day, as I am still in the area. I would appreciate a prompt response....

"綺麗で長閑でとてもよかったです。"