Nagano Pet-friendly Hotel

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"Manager and staff were super friendly and helpful. Room was very spacious. Traditional sleeping mat was very comfortable and I probably got my best night's sleep while on this trip. Walls are a little thin, but all guests were quiet and respectful of others. Baths looked great but unfortunately didn't get to use them. With size 15 feet I wouldn't expect any of the hotel slippers to fit. We had excellent meals within a 5 minute walk. Really enjoyed Yamanouchi!"

"Wonderful hospitality, with a historic, step back in time feel. The most kind host who runs the ryokan as the 3rd descendant of the family - it was begun by his grandfather. The property is dated with rough edges but it is a great option at a good price. The town is a sleepy but the few small restaurants we found were so good and cozy. The public hot baths by the train station were very nice and the neighboring town has a public onsen that can be accessed for a fee (it is one of the 9 the...

"I hope this will get your attention: every time I tried to book this property for the night of that day. I tried several times, but it showed as "unavailable." So i booked another arrangement. But I received a confirmation in the middle of that night. I contacted the owners in the morning by phone and by email, but did not get a response. Same thing with Expedia. So I would like a refund, or a credit to stay there another day, as I am still in the area. I would appreciate a prompt response....

"The room with private Onsen Bath was AMAZING!! Definitely will so it again. "

"施設自体は凄い良かったです。ペット(小型犬)も一緒でしたが庭で凄く楽しそうに走り回ってたので人間も犬も満足です。ただし近場に飲食できる場所はないので、事前に周辺をよく調べて対応するか、台所もあるので食材を準備しておいた方がいいです。"

"綺麗で長閑でとてもよかったです。"