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"The Cross Hotel Kyoto came with high expectations after glowing reports from my sister as well as a good friend. I have to say that in almost every way it delivered. The design of the hotel alone is commendable. "

"Everything was great. If I go back to Osaka, I will stay here again for sure. "

" I recently stayed at this hotel and had a good experience from start to finish. The check-in process was quick and the staff were welcoming, professional, and eager to help with anything I needed. My room was spotless, spacious, and very comfortable — the bed made for a great night's sleep. The location was also perfect, with easy access to restaurants, transportation, and nearby attractions. I really appreciated the small touches like complimentary water, quality toiletries, and the overall quiet atmosphere. Overall, I recommend this hotel to anyone looking for comfort, convenience, and excellent service. I would definitely stay here again!"

"The location is excellent, the staff helpful and attentive and the rooms comfortable and large by Japanese standards. The only negative I saw is that there is a very small lobby and doesn’t appear to be anywhere to store luggage. The lobby was typically chaotic "

"Room clean Area was easy to get to the station Onsen very nice Pillow is the only thing that I don’t like But above all excellent"

"Great location, very walkable to many destinations. Best breakfast buffet I’ve had with a good mix of western and Asian foods. Clean, helpful staff, coin laundry available. If I return I will stay here again. "

"The hotel is absolutely beautiful! The room is spotless and spacious. The staff is amazing (friendly and very helpful). We used a private onsen at the hotel and it was priceless, worth every penny. I highly recommend staying at this hotel. 10/10."

"Great room and extremely helpful and friendly staff"

"Great buffet breakfast with lots of variety with an excellent view of the river and Gion area."