「Our experience during our third night at this hotel was extremely disappointing.
The receptionist was incredibly disrespectful from the moment we arrived. Because our reservation was not immediately appearing in her system, she treated us as if we were lying instead of trying to help resolve the issue professionally.
She charged my card without my consent, and the rate was about $30 higher than what was listed online. When I pointed it out, she initially insisted she couldn’t issue a...
「Our experience during our third night at this hotel was extremely disappointing.
The receptionist was incredibly disrespectful from the moment we arrived. Because our reservation was not immediately appearing in her system, she treated us as if we were lying instead of trying to help resolve the issue professionally.
She charged my card without my consent, and the rate was about $30 higher than what was listed online. When I pointed it out, she initially insisted she couldn’t issue a...
Sofia