Edinburgh Queen's Hall Hotels

"The keys to access the room and elevator don’t work properly, it takes a while for it to read and take you to the right floor. The shower doesn’t have a door to close so the floor gets wet and it takes forever to dry up. "

"The room was comfortable with a large, comfy bed, though the lighting was a bit dim as the only overhead light was near the door not over the bed or chairs, so difficult for reading. The restaurant was pleasant and comfortable and the breakfast was excellent, with lots of choice. However, although the quality of food was good there was a rather limited choice of meals in the evening. The restaurant staff were very friendly and helpful."

"Good"

"Room was boiling hot as the aircon didn’t work. I only realised this when I woke up. Told receptionist on check out and got the old “you should have come down and told us”. It’s not a big deal I was just letting them know. Just the lack of empathy or apology when this happens is a bit irritating. On the whole it’s a nice hotel. The pool is small. I managed to swim a bit but it’s about 5 strokes a full length. I wouldn’t stay for the pool if you want exercise. Location is great for the station"

"Great staff"

"Location is goo right near the train station and royal mile. Room was clean and comfortable. Good value for the price. Breakfast was a good buffet spread but pretty expensive at 18 pounds per person. The elevators were down while we were there and we did see some questionable characters in the lobby at night, but for the elevator and stairs it required a room key. The door did close a bit slowly behind you when taking the stairs unless you pulled it shut. "

"I came in due to an emergency landing from London and the staff was very accommodating"

"Another great stay. Excellent location. Car park onsite nake travel so easy. Breakfast Excellent and staff helpful and pleasant."

"Friendly staff, excellent breakfast, easy to get into the center using the bus."