“I like the design and staff of the villa. The private pool is amazing too. But there are a lot of different type of insects in the villa, like centipede, mosquito, gecko and ants. I am concerned with the cleaniness of the villa since many moving ants are on bed even the staff had cleaned the room. Also, we have to ask the staff to fix the hot water before bathing everyday. ”
“I like the design and staff of the villa. The private pool is amazing too. But there are a lot of different type of insects in the villa, like centipede, mosquito, gecko and ants. I am concerned with the cleaniness of the villa since many moving ants are on bed even the staff had cleaned the room. Also, we have to ask the staff to fix the hot water before bathing everyday. ”
“Séjour très agréable.
La villa est vraiment spacieuse, avec piscine privée sans vis à vis.
Le restaurant de l’hôtel propose une offre large, international à indonésienne. Les repas sont bons mais peu copieux (homme avec un bon appétit). ”
“Séjour très agréable.
La villa est vraiment spacieuse, avec piscine privée sans vis à vis.
Le restaurant de l’hôtel propose une offre large, international à indonésienne. Les repas sont bons mais peu copieux (homme avec un bon appétit). ”
“This property is absolutely beautiful. The pool is fantastic and the staff are really kind. It's in a beautiful part of the country. That's very quiet. Definitely visit the turtle conservation while you're there. No you must organ breakfast in advance if you want to eat that place.”
“This property is absolutely beautiful. The pool is fantastic and the staff are really kind. It's in a beautiful part of the country. That's very quiet. Definitely visit the turtle conservation while you're there. No you must organ breakfast in advance if you want to eat that place.”
“The staff was very amazing. The view was breathtaking. Very private and the the sounds of the ocean waves is all you heard from sunrise to sunset. The walk to the villa and movie room was amazing. Love the sliding doors and the AMAZING pool. The outdoor kitchen to pool was THE BEST PART. I love this villa so much it was the best part of my trip!!! Will be back!!”
“The staff was very amazing. The view was breathtaking. Very private and the the sounds of the ocean waves is all you heard from sunrise to sunset. The walk to the villa and movie room was amazing. Love the sliding doors and the AMAZING pool. The outdoor kitchen to pool was THE BEST PART. I love this villa so much it was the best part of my trip!!! Will be back!!”
“Big bed ròom big kitchen but dirty very dirty fridge both good my complain is about the dirtyfridge and sroubding no cutlary no plates room service you have to ask breakfast very poor for this price not worthed i have been in much nicer places then this place and cheaper ”
“Big bed ròom big kitchen but dirty very dirty fridge both good my complain is about the dirtyfridge and sroubding no cutlary no plates room service you have to ask breakfast very poor for this price not worthed i have been in much nicer places then this place and cheaper ”
“The resort was beautiful and the staff were amazing. Breakfast had great options and was very good. The problem was the water in the shower in my son's room would spill out into the room. The shower in my room kept cutting off. We would be mid shower and .... no water for about 2-3 minutes. The water would also get cold very quickly. ”
“The resort was beautiful and the staff were amazing. Breakfast had great options and was very good. The problem was the water in the shower in my son's room would spill out into the room. The shower in my room kept cutting off. We would be mid shower and .... no water for about 2-3 minutes. The water would also get cold very quickly. ”
"The furniture are old. There were wood lices found.
No hook in the bathroom.
No USB port installed.
The toothbrushes were broken.
The breakast restaurant was chaotic and messy. Food was not refilled fast enough.
Not enough escalators, waiting time for escalator was long. "
"If you’re traveling with young children, please be aware that this hotel poses serious safety risks, particularly around the swimming pool. While the property is beautiful and the staff are friendly and polite, our stay nearly ended in tragedy due to a lack of safety measures and proper pool maintenance.
The main pool is poorly maintained, with broken tiles and sharp edges in multiple areas (see photos). I cut my foot on one of these edges, requiring medical attention from the hotel doctor. While I was being treated, my 2-year-old son fell into the pool and nearly drowned. Thankfully, an alert guest rescued him—no staff intervened.
It turns out, according to the Duty Manager, that the hotel's official policy is that there are no lifeguards on duty and that hotel guests swim at their own risk. Apparently, there are signs to that effect scattered around the property. I saw no such signs on the property and if they exist, are not clearly visible. Nor is this No Lifeguards policy stated on the hotel's website.
Had the pool been properly maintained, I wouldn’t have been injured and could’ve supervised my children. The absence of lifeguards at a supposedly family-friendly resort is a major problem.
We won’t be returning. The hotel’s failure to ensure basic child safety overshadows its beauty and service. Until they install lifeguards and repair the pool, I cannot recommend Andaz Bali to families."