Dear Lai Ping Katherine. Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

Greeting from Solaria Nishitetsu Hotel Seoul Myeongdong. Thank you for your high ratings! We're delighted to hear that you enjoyed your stay with us. Hope to see you again soon!

尊敬的客人您好，感谢您的莅临索拉利亚西铁酒店首尔明洞，并且抽出时间给我们留下宝贵意见，很高兴您对我们地理位置的好评期待与您再次相遇。-祝开心！-前台lingmei

We appreciate you taking the time to share your feedback with us following your recent stay at our hotel.We apologize for any inconvenience you experienced regarding the availability of hot water and cleanliness in your room. As our hotel tends to be nearly fully booked, especially during peak hours, there may be times when the demand for hot water exceeds the supply, leading to fluctuations in temperature. We are continuously working to address this issue and ensure that all guests have access to adequate hot water throughout their stay.Additionally, we apologize for any lapses in cleanliness you encountered in your room. Maintaining a high standard of cleanliness is a priority for us, and we will take immediate steps to address this matter with our housekeeping team to prevent similar occurrences in the future.Thank you for bringing these issues to our attention, and we hope to have the opportunity to better serve you in the future.Best regards,Front OfficeJeong Lee

您好，非常感谢您莅临。有关暖气，我们深感抱歉，这次没能给您带来好的住宿体验，我们深表歉意，我们将积极改善，希望下次能给您带去舒适的入住环境。期待与您再次相遇在索拉利亚西铁酒店首尔明洞。-祝您开心！-前台lingmei

尊敬的客人，您好，感谢您在百忙之中分享您的住宿体验，并对我们的满分好评，我们诚挚的邀请您再次光临，祝您开心快乐！-前台lingmei

Thank you for staying with us!It was so kind of you to take the time to leave us such a nice review. It is always our pleasure to know that our guest enjoyed their stay with us! It was great to have met you and served you. We deeply appreciate your recommendation!We look forward to welcoming you soon again!Warmest regards,

尊敬的宾客：您好！非常感谢您对我们的支持和各方面的认可以及百忙之中给我们留言。欢迎您随时回来。祝您开心！-前台lingmei

Dear Lai Lai. Thank you for your review and for choosing our hotel. We are looking forward to having you again as a guest in our hotel.

Dear Dickson. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards

Dear Linshihwei. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear Hsiang Yi. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear Shuk Ching. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

尊敬的客人您好，很高兴您选择索拉利亚西铁酒店首尔明洞。谢谢您对我们的高度评价。期待下次您的韩国之行也能为您带去美好的回忆。 -前台lingmei

Dear Yuk Lan, Thank you for staying at Solaria Nishitetsu Hotel Myeongdong. First and foremost I am very sorry to hear that you were unhappy with your experience here with the air conditioning. This building has a centralized air conditioning system so the average temperatures are set to the rooms and the guests can control the temperature few degrees up or down but not a drastic change. If the room is too hot we can change the setting to lower the temperature. If you decide come stay with us again, we would love to give you a better service next time. Best regards,We apologize for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our service to the guests the best way we can.

Dear SIU LIN Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

Thank you for sharing your experience at Solaria Nishitetsu Hotel Seoul Myeong-dong.We understand your concern about the convenience of our location due to the Korean government's pedestrian zone policy. We apologize for any inconvenience caused by the restriction on direct transportation to the hotel from 10:00 to 23:00. We acknowledge this challenge and are actively exploring various methods to resolve this inconvenience. For instance, we are working on arrangements for taxi drivers to come up to the lobby to pick up customers. We appreciate your understanding and patience as we strive to improve our guests' experience.If there are any other details you'd like to share or any specific suggestions for improvement, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for a more convenient stay in the future.Warm regards,Front OfficeJeong Lee

Dear SAU LAN ESTHER. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards, RSVN

您好，感谢您光临索拉利亚西铁酒店首尔明洞。感谢您的留言。酒店位置方便，在明洞中心位置，近地铁明洞4号线和机场大巴站。真心希望您的再次光临。-前台lingmei

Dear Liu Pun Ying. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards, RSVN

Dear Ho Ying,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to have the chance to welcome you again !

Dear SHU JU. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear Traveler. Thank you for your review and for choosing our hotel each and every time. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Dear MAN HUI. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear TING TA . Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. When you come to Seoul again, we would love to have you here with us. Kind regards.

Dear Wai Yeung.Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear HOI LAM, Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel.Best regards,

Dear WING. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Solaria Nishitetsu Seoul Myeong-dong. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to have the chance to welcome you again !

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Solaria Nishitetsu Seoul Myeong-dong. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to have the chance to welcome you again !

Dear Chiu Ho Gavin. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards, RSVN

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Solaria Nishitetsu Seoul Myeong-dong. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to have the chance to welcome you again !

Dear Alice Thank you for staying with us during your stay in Korea. Also, Thank you for sharing your feedback.It is a big pleasure for leaving a compliment. It will be helpful other guests who hope to stay our hotel. We hope to have the chance to welcome you again ! Best wishes,

Dear Yee Ha. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear Wing Ho. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear guest. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear Lung. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear guest. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear guest. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear Wai Yee Winnie, Thank you for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. We apologize for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our service to the guests the best way we can. Best regards,

Dear Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

Dear Shirley, I am very sorry to hear that you were unhappy with your experience here at Solaria. Please let me address the issues with cleanliness and insect bites: the rooms are constantly being fumigated by a specialized company and always being cleaned by our housekeeping. If you suspect you had insect bites during your stay, we wish you could have spoken to us. Please have in mind that, insects may be brought by other travelers and when it does happen, we call the pest control as soon as possible. Best regards,

Dear CHIEHTZU, Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear Kwong On Eric. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you come to Seoul again, we would love to have you here with us. Kind regards.

Dear Kwok Wah. Thank you for your review and for choosing Solaria Nishitetsu Hotel Myeongdong. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Best regards,

Dear Tin Chi. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to welcoming you back to our hotel in the future. Best regards,