Accor Hotels Shell Lake hotels

"The front desk were super friendly and helpful.. the rooms on the other hand… they appear nice at first glance but every time I’d use something in the room I’d notice how gross it was. The showers have mold all in the grout and shower heads.. the mirrors were dirty with a black substance on one of them. The floors had cigarette butts behind the bed all the outlets were broken and loose missing the face plates. The toilets weren’t clean and the desks, refrigerators, and microwaves seemed to have been here long enough to be burned with cigarettes and rusted. The second room smelled completely like cigarette smoke and the bathtub drains for both rooms were clogged with so much hair I tough to had the stopper on.. I had to bleach everything. The beds were nice. Bedding was clean. The wall behind the bed in 252 had big mold spots by baseboard. This was a very gross experience. When I got in bed I was so exhausted from all I have had going on I noticed the next morning there was a bad black spot on the sheets and then quickly realized it was from the bottom of my feet and the only time I’ve taken my socks off, was here in the room and have since ruined three pairs of socks, walking around with my socks on and when I’m barefoot my feet are completely black so I mopped the floor and I cleaned everything for you guys but there’s dust mold everything.. lamps are rusted completely out "

"Excellent!"

"Excellent experience - again! If only all hotels were this great. First of all, the staff is very helpful and friendly. I got help locating the fitness center, and Grace helped me mail a postcard. They give you postcards in the room - by the way - and I absolutely LOVE that! I sent one home to my kiddos. The rooms are very spacious and comfortable. I had an amazing sleep and woke up rested. The shower amenities are better than a lot of chains, and the shower itself is extremely clean down to the grout and crevices. I had an amazing hot shower. The fitness center is adequate for a basic ab/arm/and cardio workout though the stability ball needed a little more air. I didn’t use the pool, but other than a curiously strange looking piece of machinery, it was very clean and inviting. I wished I’d have brought my swimsuit as I passed it. I came down to take a photo of the gym area and I also noticed a well-lit meeting room as well. The breakfast area is extremely well stocked - plenty of protein and fresh fruit options but also your carb bar complete with cereal options, pastries, waffle maker, toaster, etc. The sausages were cooked right and everything tasted great. My only suggestion: some good picante/salsa. NOTE: Come early, because breakfast will be put away by 9:30."

"Room was clean, beds were comfortable! Room was very spacious!!"

"Awesome hotel for the price"

"Very clean. Seemed to be new hotel. "

"Everything went smoothly"

"Noce"

"Everything was top notch. Def Reccomend"