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Hilton Garden Inn Shenzhen Bao An

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Premium bedding, pillow-top beds, in-room safe, individually decorated
LED TV
Premium bedding, pillow-top beds, in-room safe, individually decorated
Premium bedding, pillow-top beds, in-room safe, individually decorated

Overview of Hilton Garden Inn Shenzhen Bao An

Hilton Garden Inn Shenzhen Bao An

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
No. 529 Xin Sha Road, Bao An District, Shenzhen, Guangdong, 518125

Explore the area

  • Popular LocationShajing Citizen Square3 min drive
  • Popular LocationSanpin Cultural Square4 min drive
  • Popular LocationQuwei Botanical Garden5 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)12 min drive

Choose dates to view prices

About this area

Shenzhen

Located in Bao'an neighbourhood, Hilton Garden Inn Shenzhen Bao An is connected to a shopping centre. Shajing Citizen Square and Sanpin Cultural Square are notable landmarks, and the area's natural beauty can be seen at Quwei Botanical Garden and Songgang Park.
Visit our Shenzhen travel guideOpens in a new window
Map

What's nearby

  • Shajing Citizen Square - 3 min drive
  • Sanpin Cultural Square - 4 min drive
  • Quwei Botanical Garden - 5 min drive
  • Yijia Shopping Mall - 7 min drive
  • Shenzhen World Exhibition & Convention Center - 19 min drive

Getting around

  • Airport East Station - 22 min drive
  • Humen Railway Station - 23 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 12 min drive

About this property

Hilton Garden Inn Shenzhen Bao An

Central hotel connected to a shopping centre in Shenzhen with 3 restaurants
This hotel features 3 restaurants, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and 24-hour room service.
Hilton Garden Inn Shenzhen Bao An offers 222 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily: CNY 113 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Noodle Bar
  • Lobby Bar

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

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Shenzhen
Shenzhen
Bao'an
Bao'an
Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer
Hotel
Hotel
Business-friendly
Business-friendly
4 star
4 star
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: CNY 113 per person (approximately)
  • Rollaway bed fee: CNY 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Garden Inn Shenzhen Bao'an Hotel
Hilton Garden Inn Bao'an Hotel
Hilton Garden Inn Shenzhen Bao'an
Hilton Garden Inn Bao'an
Hilton Garden Shenzhen Bao An
Hilton Garden Inn Shenzhen Bao'an
Hilton Garden Inn Shenzhen Bao An Hotel
Hilton Garden Inn Shenzhen Bao An Shenzhen
Hilton Garden Inn Shenzhen Bao An Hotel Shenzhen

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 142 out of 326 reviews
5 - Excellent 44%
Rating 4 - Good. 144 out of 326 reviews
4 - Good 44%
Rating 3 - Okay. 31 out of 326 reviews
3 - Okay 10%
Rating 2 - Poor. 5 out of 326 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 326 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

3.5/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Fitness center & self laundry (need to pay) are available. The lighting in the room is a bit dark. Shopping mall & restaurants are nearby, good location
Stayed 2 nights in Jan 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Will always come back!!
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I had a layover and stayed only one night, but I will definitely stay here again. The bed was comfortable, the room was clean, spacious, and comfortable. The young lady at the front desk was extremely helpful, patient, and friendly. The customer service alone was enough to make me come back to this hotel
Stayed 1 night in Nov 2019

3/5 Okay

Travelled with family, Business traveller
Disliked: Amenities
Western hotel food was poor. Bottle water was poor quality and had a strange smell. Internet service was extremely poor.
Stayed 10 nights in Nov 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad
Good hotel but area is far and a little inconvenient. Service is okay and they speak relatively ok English.
Stayed 1 night in Sep 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were more things to do around the hotel.
Stayed 3 nights in Apr 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, not the best location.
The quality of the hotel is great for its price. However, it isn’t the best location. There is a Walmart and mall next door but the shops and restaurants aren’t that interesting. We ended up taking a taxi to the Kingkey Banner mall both days for our meals.
Stayed 2 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay
This is reasonable hotel that I stayed for BZ trip in Baoan area.
Stayed 1 night in Jul 2019

4/5 Good

Business traveller
Liked: Staff & service
Smoking smell in lobby. Elevator is slow. Can get busy in front of hotel for car parking.
Stayed 1 night in May 2019