薩福克縣酒店，薩福克縣平住宿優惠推介

「因房間靠近電梯，房間的隔音效果不是很好！」

「Clean and very nice staff」

「Free breakfast but just pre-packaged bakery and basic tea/ coffee」

「So far so good 」

「Room is clean and comfortable. Counter is very nice」

「It’s just that there’s no one at the front desk. It’s very inconvenient when we need some help and there’s no employee at the front desk to help. The room was okay but windows couldn’t open and it’s poor ventilation. But very quiet and safe. Coffee machine very not clean and bathroom are very small.」

「very good」

「Good」

「I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and...

「房間乾淨、服務佳」

「Our valeted car was scratched when it was returned, but the valet manager didn’t want to admit it, and the hotel manager never showed up and never responded the email. No one cares in the hotel unless charging USD55 valet fee.」