Britannia Hotels Sutton Coldfield hotels

"Clean room, great view, nice breakfast. One of lifts ear putty of action took a while to get up and down, we were on 16th floor. Great location otherwise. "

"Friendly staff, clean room and bathroom. Free complimentary breakfast was nice and had lots of choice. "

"Breakfast was limited and it seemed not clearly described as I only found out later that I could order fried eggs when I heard a regular chatting to one of the staff."

"This hotel was modern, clean and trendy, it exceeded my expectations. For £75 inclusive of breakfast for two, this was a great deal and the bed was so comfy. Good location too! Thank you. "

"The right hand side lift was broken but they both shared the same call button and it was stuck on the RHS lift, meaning we couldn't get into our rooms properly without finding a staff member which was difficult considering it was 00:30. Additional i had no hot water for a shower. Not worth the price i paid and definitely not what i would epect to see from a 4 star hotel "

"Rooms have a fridge which is especially great if you are staying away on business. Having a Gym in hotel also great Staff helpful and friendly "

"Great prophecy, easy to check in nice rooms comfortable fantastic breakfast nice club lounge staff all very helpful"

"Fantastic stay with excellent spa and inclusive minibar was great. Lots to do on site. Vietnamese restaurant was also wonderful. Very convenient parking included too. "

"Nice entrance. Reasonable and at times lovely staff. I’m 37 and fell on the extremely unsafe shower tiles that have absolutely no stick (we have video proof) fractures one of the bones in my thumb. Staff at desk admit to poor safety compliance and apologised but manager was dismissive and unhelpful and offered no apology. No once. I’m not at all a health and safety nut but between this incident and the fact that dishes are left outside rooms for 24 hours and strange smells I wouldn’t be going back in a hurry "