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Frequently asked questions

Is Bay Bridge Lifestyle Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bay Bridge Lifestyle Retreat?

Self-parking is available for HKD 180 per day.

What time is check-in at Bay Bridge Lifestyle Retreat?

Check-in is from 3:00 PM - midnight.

What time is check-out at Bay Bridge Lifestyle Retreat?

Checkout is at noon.

Where is Bay Bridge Lifestyle Retreat located?

Situated on the waterfront, this hotel is 1.4 mi (2.3 km) from Tsuen Wan Plaza, and within 9 mi (15 km) of Ladies' Market and Harbour City. Hong Kong - Macau Ferry Terminal and Soho are also within 12 mi (20 km). Hong Kong Tsuen Wan West Station is 30 minutes by foot.

Can I cancel my reservation for free at Bay Bridge Lifestyle Retreat and receive a full refund?

Yes, Bay Bridge Lifestyle Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Bay Bridge Lifestyle Retreat cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.6

Good

Rating 10 - Excellent. 210 out of 945 reviews" "
" "10 - Excellent 22%
Rating 8 - Good. 460 out of 945 reviews" "
" "8 - Good 49%
Rating 6 - Okay. 185 out of 945 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 58 out of 945 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 32 out of 945 reviews" "
" "2 - Terrible 3%

7.5/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Bad experience with no helpful staff
I’ve called and asked the staff about the kitchenware that they provide and I was ensured that I would have everything I need to prepare a meal. To my surprise, there were only one pot and frying pan with few dishes and bowls. No cutlery, no ladle or whatsoever. Staffs weren’t helpful too but I guess it was too busy on that day and management should arrange better. Room was ok-ish and I would not say it was properly cleaned. Think my money would be better spent elsewhere and no recommending this place to anyone.
Stayed 1 night in Dec 2021

8/10 Good

W

Travelled with group
Liked: Cleanliness, staff & service, amenities
The sea view is stunning, nice services and helpful staffs
Stayed 1 night in Dec 2020

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Wai Fung

Stayed 1 night in Dec 2020

8/10 Good

Yuen Wan

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
causal hotel
Everything great, except housekeeping knocking my door, even I put on DND sign outside door, I anwser no cleaning and still keep asking for throwing rubbish etc...... I checked in late night and haven’t wake up yet. What a hard working staff.
Stayed 2 nights in Oct 2020

6/10 Okay

David K C

Liked: Staff & service
Mediocre
Mediocre. The view from the suite was great and relaxing. However, the carpeted floor was not cleaned properly when we arrived. Even after we asked for a vacuum to clean up the previous guests left overs, the floor was still a little bit dirty. So can't go bare feet and have to wear shoes...
Stayed 1 night in Oct 2020

8/10 Good

TYHo, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for staycation! The kitchenette is a very attractive point for the place. Just the washroom a little bit old
Stayed 1 night in Jun 2020

6/10 Okay

Kwan Ho

Liked: Cleanliness, room comfort
Stayed 1 night in May 2020