卡曼海滩维尔根海滩附近酒店

“The hotel is nice, but I wouldn’t visit again. The bungalows are dated and the water below is murky and filled with seaweed. We couldn’t use the beach, because of the seaweed. They were working hard to try and remove it, but it didn’t work. The food is delicious, but the menu doesn’t change much, so after 3 days, we were bored with the food options. There were ants in our room, so we called the front desk and they sent someone to spray the room. The fumes caused me to itch all over, so that……

“Beach is not the best, but everything else is superb! Somewhat overpriced. Staff could do better at communicating with restaurants,”

“Spent 5 days in Paradise 🌴. Secrets Maroma Beach was above and beyond our expectations for memorable Mexican holiday. Service was superior, the food delicious and abundant and views that I'll remember forever. The beach during our 5 day stay, April 5th-10th was soft white powder with turquoise clear blue water everyday. Absolute Perfection 💖”

“We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our……

“They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!”

“Truly a great experience. Room and entire property are beautiful. Bartenders and activity directors made it fun. Meals are all cooked to order but service inside the restaurants is very slow. We plan to go back and take friends with us.”

“Todo bien”

“Excellent staff”

“The activities group is great and a lot of fun at the main pool. The golden pool has an amazing staff like Miguel. The rooms are clean, all staff is friendly and helpful! Selection of restaurants is great! The elevator in our building #1 didn’t work 98% of the time so walking to the third floor wasn’t fun multiple times a day. ”

“Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT! ”

“Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything.”

“Everyone was great, the rooms are very comfortable, the views are amazing, and we slept so well. For these reasons, it’s why I returned to this property. The only thing that really missed the mark for me was the food. It was expensive and mediocre at best and the menu lacked options. There also weren’t other convenient options nearby. ”

“Staff was very friendly and rooms were clean and spacious. Location was great for us.”

“Pool needs more lounge chairs, but view is spectacular. Love the view from our balcony, was perfect and always getting a breeze from the ocean. Felt safe and very comfortable. Will be returning nexyt year 😊🌴”

“A mixed review. Some of the staff are exceptional and go above and beyond - they work extremely hard in a busy/challenging environment. Beautiful setting also. However, we were overrun by those attending an event at the conference centre and our experience was negatively impacted as a result - bar areas closed off. Reduced staff. No wait list system operated for diving/activities so my husband very nearly missed out because of a last minute late booking despite the fact that he had been in……

“Second time coming here. Still the same intimate boutique experience. Perfect for couples. Get one of the bungalows on the beach. Well worth it. Great food choices. Manuel excels in every way. ”