Playa del Carmen Virgen Beach Hotels

"Absolutely wonderful place! Beautiful, relaxing, and everything smells so good! My only complaint is the pool is unheated! My 2.5 year old had purple lips within 10 minutes of playing in it in 80° weather. The pool largely remains empty, as it’s just too uncomfortable."

"The room was very spacious and clean. Housekeeping came to the room at least two times a day providing fresh towels and tidied the room. The buffet restaurant has several food options. If you are looking for a more relaxed Cancun experience this hotel is the right choice. "

"The grounds are stunning. The rooms are very clean and comfortable. What really stood out was the service which was really excellent. From the moment we arrived to when we left, we felt taken care of. We ate at most of the restaurants and the food was very good at each one. The entertainment was fun and there were lots of activities. The spa was wonderful! I highly recommend this destination and a shoutout to Omar and Angel for truly making us feel like family."

"Excellent service and restaurant selections!"

"Everything was excellent "

"Staff was incredible, resort was very clean, the food and drinks were great and it was safe, easy and fun!"

"Excellent room, wonderful staff. The food was very good. Be aware and able to accept the fact that to get anywhere on the grounds, you need to be driven in golf cart – this includes to a restaurant. Room service is great, the waterpark was fantastic. The beach conditions are not really ideal for swimming, but still beautiful, and the pools are lovely."

"The room was spotless the service was amazing! Food at buffet and restaurants were great!! Would definitely recommend!!"

"Great amenities true five start service. Did notice the WIFI was spotty in areas this year. In years past the WIFI was great everywhere. Maybe something for the resort to look at. "