Playa del Carmen Tres Rios Ecopark Hotels

"The staff were all very welcoming and the resort was kept. Rooms were nicely upgraded"

"I stayed at Maya Royale Dec 30 - Jan 5. I have a great experience and would go back and recommend it to anyone without issues. I had some reservations prior to going there, however, I was pleasantly surprised. The buffet was great, good diversity and each day had a different theme so you didn't eat the same thing every day. The NYE dinner at the buffet (you have the option to pay and have a fixed menu at one of the restaurants) was impressive: lobster tail, pecking duck, crab legs, foie-gras ... kudos to the chef (and pastry chef). Drinks were good (not watered down) and staff friendly. We went to the French restaurant and the food was amazing (especially the short rib). Overall, it was a great experience. Pros: - good food (and variety) / drinks - compliments to the chefs/pastry chefs - friendly and helpful staff - activities throughout the day - clean property / pool Cons: - water (beach) is not cleaned from seaweed (fortunately was not too bad) - NYE show - the first part was too long with some variety shows that dragged on too long. Just make those much shorter so people can get up and dance. ½ hour prior to new year of dancing is not enough; and can get chilly at night so seating for 2+ hours is not good."

"The rooms were clean and the staff was very friendly "

"New rooms, spotless clean, cleanest rooms I started in, food was great- lots of choices and good quality, they had a lot of activities that were free such as kayaking, bike riding to see the cenotes on their property, beaches were beautiful, fun activities for kids, we will be coming back there. "

"The rooms were spacious and the staff were helpful and courteous. Would strongly recommend staying at this resort!"

"We loved our trip! The room was clean, food was very good and the staff was amazing!! Hope to come back soon "

"Staff is courteous "

"Butler service is fantastic. Andre’s, Kevin & Sebastian were always attentive and addressed any request or concern upon notification. Much appreciated!"

"Cleanest, most luxurious, most respectful staff in Cancun"