Reading Weekend Warriors Paintball Hotels

"Very clean room and lovely big bed. Didn’t find WiFi password? Found the sports bar good but when sitting nearby couldn’t hear what was being said. Perhaps they need a proper quiet corner for family & friends to meet and chat. Would stay again and staff were lovely on reception. Found breakfast layout slightly trickier and didn’t flow for us. Saying all that would stay again. Had a lovely room with balcony and view of the river"

"Nice hotel but the room was a little tired with signs of wear and damage. The heating wasn't working and I had to advise reception who left a portable heater in the room. It's surprising how often this happens in other hotels, not just here, and suggests a lack of maintenance."

"We had a lovely weekend, great walks and good food and drink at local pubs all within walking distance for us. Our hosts were very welcoming and the property is well equipped.We has some lovely evenings sat around the wood burner and would visit again. "

"Enjoyed our stay at the elephant, good size room, nice tea, coffee , etc in room. Huge bed was very comfortable, en suite facilities were clean & well stocked. Staff friendly & I felt weak looked after. Breakfast I thought was excellent. Managed to park in the public car park next door at a very reasonable cost as elephant one was full.."

"Nice hotel with friendly staff."

"Could not fault anything staff service Halloween party everything excellent. Would not hesitate to stay again"

"Perfect for a multigenerational get together. Ideal accommodation and space for little ones to run around outside. Check in easy, kitchen facilities very good although for 14, fridge space was limited."

"Obvious that operators were not keeping the property up to scratch"

"The host never responded to any text or chat messages from us once we were given his contact details three days prior to the booking. There was no email address only a mobile phone with no voice mail available to leave a message. Neither did he respond to any emails sent by Vrbo support. Vrbo did not have any additional information about the property apart from that on the website and did not allow the booking to be cancelled until we actually arrived at the property despite the complete lack of communication from the host. We arrived at the property and were unable to gain access.The neighbours had never heard of the host, his name was unknown to them as an owner of the property. It has not been available to rent for some time. It is advertised as a house but it is a downstairs apartment/flat. Added to which it was surrounded by scaffolding. We immediately rang Vrbo support who cancelled the booking and arranged an immediate refund of our money. We then had to find, at very short notice, alternative local accommodation as we needed to be in the immediate area that night to be near a relative. The whole experience was stressful since we were away from home prior to the start of the booking and were travelling a considerable distance with no information or assurance about the property and its access, since there was no communication from the host and Vrbo were unable to do anything about this. Sent from Outlook for Android"