搜索西斯普林菲尔德的木舍

“Couldn’t say much about cleanliness and amenities since I got stopped at the front desk after booking that I could not stay since my dog’s “breed” was “not accepted”. Never has this been an issue at any other hotel. Can say I’ll never book with Candlewood suite again. I suggest Candlewood Suites to update their policies especially on Expedia, don’t state you’re pet friendly when you’re truly not.”

“The property was spotless. The breakfast was great. Our biggest complaint is that the computer system for Hampton Inns went out nationwide and the staff had no idea who was in what room. We booked, and paid ahead of time for a king accessible room. First we were asked if this was really needed...my husband was beside me with his walker. We were given a room with 2 queens, but it was unusable because there was remodeling going on in the bathroom. Then we were given a queen accessible,……

“Perfect ”

“Very nice ”

“Iwe found ants in the bed, no cold water in the shower and the hot water was hot that it can burn your skin.”

“The room carpet has bad odors, the telephone system between room did not work, I couldn't call another room in the hotel, and when I asked if they could solve the problem no one was able to help. Breakfast is included but the the items are so minimal - they always run out so fast and you have to keep waiting for replenishments.”