“The front desk staff was amazing. Friendliest employees I've ever encountered. Quick to address us as we entered the building, eager to assist at any time, and just all around nice. ”
“This house is absolutely beautiful! Prior to arrival, all needed info- check-in, wifi code, door access, everything was communicated. The master bedroom, with it's own hallway and bathroom, has a lounge style sitting room attached. The patio is larger than it appears in the photos. The lake out back is so peaceful. The kitchen is fully equipped with all you'll need. The owner/ manager texted just to see how things were going. Very thoughtful! It was a great vacation rental and i will definitely……
“Nice little place for the price. Staff were friendly and helpful. Yes the rooms were a bit worn, but they were clean. Good budget hotel. It's not a luxury vacation obviously, but it's a good place to stay for an affordable price”
“I got a king suite room 140 for 2 days
Pros:
-Has a pool
-room was in fair condition
-had mini fridge, coffee maker, iron and board.
-roomservice restocks items without request.
-really affordable
-hotel is linked to a 24/7 ihop that is less than a minute away by foot.
-tv worked very well, same with A/C
Cons:
-parking lot is terribly small. Avoid the main entrance.
-$150 deposit wasnt explained before but is required. Very stiff price for a deposit, i advise doing it in cash.
-stains on……
"They do not provide housekeeping and other services besides check in and check out. If you try to call them on the phone, it most likely asks you to leave a voicemail which is full. Some of the staff have a terrible attitude. Also, if you are looking at the shuttles they provide to Disney and Universal, the times their shuttle runs are mostly inconvenient, so make sure you ask about this before booking with them. "
"The environment was fine, although it was quite far from Animal Kingdom, but the hotel service was poor. We checked in on Friday night and thought it was okay, so we planned to stay for another night. I tried to book an additional night through Expedia, thinking I was reserving for Saturday check-in and Sunday check-out. However, due to my mistake, I ended up booking Sunday check-in and Monday check-out. Our return flight was already scheduled for Sunday, so I immediately spoke with the manager downstairs. They told me to contact the third party (Expedia). I quickly reached out to Expedia, and they informed me that I could pay the difference (the $160 fee for Sunday night would be treated as a penalty) and change my reservation to Saturday check-in (with a new charge of $230). However, everyone kept shifting responsibility and insisted on charging the penalty fee (the entire cost of Sunday night as a penalty). I simply wanted to move the date one day earlier, not cancel the reservation, and I was willing to pay the price difference since Saturday was more expensive than Sunday, but they refused. The entire experience was very disappointing, and I am also dissatisfied with Expedia’s service. I would advise others to be extra cautious when booking to avoid a negative travel experience.We did not check in for that night, but the charge was still applied as usual."
