St Albans 4 Stars Hotels

"Stayed here for 1 night from May 5-6. Honestly the view from the room and the location were the redeeming qualitie of this hotel. The rooms are EXTREMELY dated. While the room was clean, because of wear n tear it made the room look uncleaned. From stains in the carpets, chips on the dated furniture and the bath tub that is waay to high and overused. The staff were friendly and helpful, we accidently locked ourself out of our safe and they immediately sent someone up to fix. Owners need to reinvest and update the rooms for the prices they are charging per night. Unfortunately because of this I would not stay here again"

"Excellent location, very nice room and very helpful staff. Very clean and great bar food! Check in and out were very easy. Very nice experience! "

"Nice beds and pillows."

"Reception person (Boris) was not helpful when i requested a room with an oxford street view and he claimed that the hotel fully booked for the next 4 days! However the next day i want to the reception desk and managed to get me an oxford view room. "

"Everyone is special at the Strand. Staff takes pride in their work! Although the rooms are small, it is still good value for the area. It’s in a fantastic area to walk the themes and visit Big Ben along with shopping on Oxford! "

"Good location"

"Acoustics in reception could be better. The distance between me and the person behind the desk was quite distance, coupled with the fact that it was quite echoey and there was background music. I don’t class myself as hard of hearing but was really struggling especially when staff are quietly spoken and have an accent (I’m from Italian background and good with accents). Just something for you to consider (I checked in at 10pm if that helps)"

"Overpriced hostels, it's alright overall, but their customers service is horrible, I ask them multiple time over multiple day for clean towels and I only got them on day 3, they do not clear our room regularly either, I upgraded to have coffee in my room and they keep forgetting to give us coffee and would mix decaf with regular cafe even after requesting no decaf, its full of young students everywhere and the room are ridiculously small ( even after I upgraded my room to more space which costed me quite a bit ) the room was the smallest room I ever been in. It felt as if it was a hostel not a hotel at all. Won't be going back."