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"Bedbugs"

"The Hotel needs updating."

"Our stay was unfortunately a very unsettling experience from the start. When we checked in and were given our room, we opened the door only to find that it was already occupied by other guests. Walking into a room with strangers inside was shocking and honestly quite scary. It raised serious concerns about the hotel’s organization and guest safety. While the staff did reassign us to another room, the experience left us feeling uneasy. Unfortunately, the issues didn’t end there. Later that night, the guests in the neighboring room were hosting a loud party with what seemed like 10 or more people. There was loud music, shouting, and constant noise well past midnight (around 12:00 a.m.), making it very difficult to relax or get any sleep. Overall, this stay was disappointing due to both the initial room assignment mistake and the lack of noise control. We expected a much more secure and comfortable experience. "

"We had a room on the 8th floor. It was very clean. The lobby staff were very nice. The breakfast was good with nice views of the Chicago skyline. We were only there one night but would definitely go back."

"Everything about this hotel is 10 out of 10! A must stay "

"Enjoy the breakfast and everything was comfortable. Good customer service"

"This hotel was very outdated, in a run down Staff was nice. "

"Average Not many choices"

"This seems to be a hotel in transition and it has major problems. Regardless of the staff's efforts the hotel needs major capital repairs and updating."