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InterContinental Presidente Cancun Resort by IHG

5.0 star property
Travelers enjoy panoramic ocean views and memorable dining experiences during the day, then find relaxation with rejuvenating spa treatments beneath the night sky

Choose dates to view prices

The InterContinental Presidente Cancun Resort offers a true escape with its white sand beach and ocean views. Guests can dine at three restaurants, relax at two outdoor pools with cabanas, enjoy spa treatments, explore nearby ecotours, and kids can play at the playground.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is HK$2,518
HK$3,179 total
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Premium Suite, 1 King Bed, Ocean View (Club Floor)

Room amenity

Premium Suite, 1 King Bed, Ocean View (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Room, 1 King Bed, Club lounge access, Lagoon View (Lagoon View)

View from room

Room, 1 King Bed, Club lounge access, Lagoon View (Lagoon View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed
  • Lagoon view

View all photos for Club Suite, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed
  • Lagoon view

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(45 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Oceanfront

Premium bedding, down duvets, minibar, in-room safe

Signature Suite, 1 King Bed, Oceanfront

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 1658 sq ft
  • Sleeps 3
  • 1 King Bed
  • Partial sea view

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Partial sea view

View all photos for Deluxe Suite (Intercontinental)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite (Intercontinental)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 646 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room

Room amenity

Classic Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 366 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Lagoon view

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 646 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Partial ocean view

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed (Coral)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 2153 sq ft
  • Sleeps 3
  • 1 King Bed
  • Sea view

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Terrace, Lagoon View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed
  • Hill view

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 646 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Club lounge access, Lagoon View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Club lounge access, Lagoon View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Lagoon view

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About the area

Located in Zona Hotelera, a neighbourhood in Cancun, InterContinental Presidente Cancun Resort by IHG is in the entertainment district and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Langosta Beach. Cancun Convention Center and Iberostar Cancun Golf Course are two other places to visit that come recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ziplining in the area. Visit our Cancun travel guide
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Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun_PlazaCaracolMall_6075624_140
    Plaza Caracol Mall
    6 min walk - 0.6 km
  • Cancun sunset #green
    Caracol Beach
    12 min walk - 1.1 km
  • Cancun Forum beach Playa Gaviota Azul
    Forum Beach
    14 min walk - 1.2 km
  • Playa Tortuga showing general coastal views, a coastal town and a bay or harbour
    Tortuga Beach
    3 min drive - 2.1 km
  • Cancun Convention Center
    11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Restaurants

  • Club InterContinental (Club Lounge)
    1 min walk
  • Lounge 24
    8 min walk
  • Lobby Bar
  • El Patio
    6 min walk
  • Casa Rolandi
    8 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

Luxury family-friendly resort near Cancun Convention Center
Located close to Tortuga Beach and La Isla Shopping Mall, InterContinental Presidente Cancun Resort by IHG provides a beach bar, a terrace and a shopping centre on-site. With a beachfront location, beachfront dining and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a manicure/pedicure or a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature ocean views and more. Enjoy the 24-hour gym, as well as activities such as ecotours. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools along with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a beach club on-site
  • 5 meeting rooms, beach towels and tour/ticket information
  • Guest reviews speak highly of the breakfast, beach locale and pool
Room features
All 300 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with free toiletries and hairdryers
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 9 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.80 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Cancun
InterContinental Presidente
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Cancun Resort an IHG Hotel
InterContinental Presidente Cancun Resort by IHG Resort
InterContinental Presidente Cancun Resort by IHG Cancun
InterContinental Presidente Cancun Resort by IHG Resort Cancun

Frequently asked questions

Does InterContinental Presidente Cancun Resort by IHG have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at InterContinental Presidente Cancun Resort by IHG?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort by IHG on 9 Feb 2026 start from HK$2,518.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Cancun Resort by IHG pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at InterContinental Presidente Cancun Resort by IHG?

Self-parking is free at this property.

What time is check-in at InterContinental Presidente Cancun Resort by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Presidente Cancun Resort by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Presidente Cancun Resort by IHG located?

Located in Zona Hotelera, this beachfront resort is in the entertainment district and within 1 mi (2 km) of Cancun Convention Center and Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 mi (5 km).

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Reviews

InterContinental Presidente Cancun Resort by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

10

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 954 out of 1422 reviews
Rating 8 - Good. 289 out of 1422 reviews
Rating 6 - Okay. 84 out of 1422 reviews
Rating 4 - Poor. 49 out of 1422 reviews
Rating 2 - Terrible. 46 out of 1422 reviews

Reviews

10/10 Excellent

Dassi

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean room, beautiful pool and beachfront
Stayed 3 nights in Jan 2026

10/10 Excellent

Louise I

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Pool and beach area were so convenient and well kept. Would absolutely stay here again!
Stayed 6 nights in Dec 2025

10/10 Excellent

Soma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideal for families, and has a great spa.
View from the bedroom
Beach view
Stayed 4 nights in Dec 2025

8/10 Good

Fatima Barbosa dos Santos

Liked: Cleanliness
The room was clean, and the staff are great.
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Service and private and personable staff - I'd recommend this for its location and the resorts overall quality.
Stayed 2 nights in Dec 2025

10/10 Excellent

Loretta Ho

Liked: Cleanliness, amenities, property conditions & facilities
Every staff member was friendly and helpful. Resort was beautiful and peaceful. Food was good. We truly enjoyed our stay!
Stayed 3 nights in Jan 2026

10/10 Excellent

Wente

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, location is great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, the staff was friendly, efficient, courteous, just perfect.
Stayed 6 nights in Nov 2025

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
clean room, towels provided twice a day (during room cleaning and towel refresh around supper), bottled water every day,... Staff very pleasant and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Blanca

Liked: Cleanliness, property conditions & facilities
Everything was amazing, I had a great stay and the hotel and the staff were absolutely wonderful!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Adad

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service nice beach. Too short a stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean although the beds were not the most comfy. Location was fantastic and the beach was the best!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms & great service as always
Stayed 3 nights in Oct 2025

10/10 Excellent

Antu Menachery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable pool side , clean room ,excellent beach view
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, everyone super friendly they make us feel like family.
Restaurant exit to the beach
Beach
Swimming pool are
Stayed 4 nights in Oct 2025

8/10 Good

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, clean, beautiful scenery. Needs more storage space and a microwave.
Stayed 4 nights in Dec 2025

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay low key luxury great food great private beach and pools Mario at the beach bar was awesome beautiful architecture and rooms great location can’t go wrong
Stayed 3 nights in Sep 2025

8/10 Good

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view was great
Stayed 4 nights in Oct 2025

10/10 Excellent

Anjalea

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms! Great staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ilyas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel: amazing staff, great food, nice beach and pool area, nice spa.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and great beach restaurants
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenel

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here with my elderly parents and two teen boys. We initially did not like our rooms, but after contacting the hotel, they were able to move us. We all had a amazing time! There is something for every age group. The hotel has thought of literally everything to make the trip pleasant and enjoyable. Best of all the beach has very gentle waves owing to it's location on Cancun. We've stayed at other resorts along the main strip, and while those hotels are nice, the waves are very strong and made it difficult (and dangerous) for my children to safely swim in the ocean.
Stayed 4 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort for two-day stay.

Nice beach. Great service! Menu had great selections. Breakfast buffet was good, with omelet station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Caren De la

Liked: Cleanliness, property conditions & facilities
The room was great. Check in was a breeze. The restaurant staff was friendly. The bar staff were busy, busy. The spa service was phenomenal! Sandra and Kristen provided a professional yet relaxing massage that was much needed. I have been coming for years and this place is one of my favorites.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive. Had to wait a few minutes and had the coffee at the coffee station. I mentioned it was cold. She came back with a fresh Americano. Room was clean and ready.
Beach at Dusk.
Stayed 1 night in Dec 2025