皇家坎昆全別墅度假村 - 全包式

4.0 星級住宿

The Royal Cancun All Villas Resort - All Inclusive

適合一家大小的海灘住宿,設有2 個室外泳池

選擇日期查看價格

評價

8.8 分,滿分 10 分,
優異

人氣設施服務

  • 泳池
  • 包早餐
  • 全包
  • SPA
  • 包車位
  • 免費 Wi-Fi
現價 HK$3,834
合共 HK$4,677
連稅及其他費用
1 月 21 日 - 1 月 22 日

客房選擇

標準別墅, 2 間臥室, 廚房, 度假村景

9.4 分,滿分 10 分
完美
(101 則評價)

特色

陽台
獨立飯廳
獨立起居區
空調
免費搖籃/嬰兒床
廚房
雪櫃
洗碗機
  • 968 平方呎
  • 2 間睡房
  • 度假村景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張單人床及 1 張標準雙人隱形床

標準別墅, 2 間臥室, 廚房, 海濱

9.8 分,滿分 10 分
完美
(22 則評價)

特色

陽台
獨立飯廳
獨立起居區
空調
免費搖籃/嬰兒床
廚房
雪櫃
洗碗機
  • 968 平方呎
  • 2 間睡房
  • 海灘景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張單人床及 1 張標準雙人隱形床

標準別墅

8.8 分,滿分 10 分
優異
(5 則評價)

特色

陽台
獨立飯廳
獨立起居區
空調
免費搖籃/嬰兒床
廚房
雪櫃
洗碗機
  • 1456 平方呎
  • 2 間睡房
  • 度假村景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張標準雙人床及 1 張標準雙人隱形床

家庭別墅, 2 間臥室, 廚房, 度假村景

9.0 分,滿分 10 分
卓越
(71 則評價)

特色

陽台
獨立飯廳
獨立起居區
空調
免費搖籃/嬰兒床
廚房
雪櫃
洗碗機
  • 968 平方呎
  • 2 間睡房
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張單人床及 1 張標準雙人隱形床

家庭別墅, 2 間臥室, 廚房, 海灘景

9.2 分,滿分 10 分
卓越
(32 則評價)

特色

陽台
獨立飯廳
獨立起居區
空調
免費搖籃/嬰兒床
廚房
雪櫃
洗碗機
  • 968 平方呎
  • 2 間睡房
  • 海灘景
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張單人床及 1 張標準雙人隱形床

Family Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

9.2 分,滿分 10 分
卓越
(30 則評價)

特色

陽台
獨立飯廳
獨立起居區
空調
免費搖籃/嬰兒床
廚房
雪櫃
洗碗機
  • 1455 平方呎
  • 2 間睡房
  • 度假村景
  • 可容納 6 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張標準雙人床及 1 張標準雙人隱形床

標準別墅, 2 間臥室, 廚房

9.6 分,滿分 10 分
完美
(7 則評價)

特色

陽台
獨立飯廳
獨立起居區
空調
免費搖籃/嬰兒床
廚房
雪櫃
洗碗機
  • 2 間睡房
  • 可容納 6 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張單人床及 1 張標準雙人隱形床
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登入查看合資格的折扣及禮遇,更多歷險旅程,更多豐富獎賞!

關於鄰近區域

皇家坎昆全別墅度假村 - 全包式在位處海灘位置,坐落於坎昆酒店區街區。自問好動的你,一定要到訪Ultramar 渡輪 Puerto Juárez及伊貝羅斯塔坎昆高爾夫球場!如果想大買特買,還可以去拉伊斯拉購物中心及坎昆港碼頭購物中心逛逛。與小朋友同行?那就不容錯過女人島、蓬塔坎昆和蓬塔尼祖國家公園西海岸及索奇米爾科!想濕身一番?你可在住宿附近暢玩潛水及海上觀光歷險活動!瀏覽我們的坎昆旅遊指南
地圖
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500

附近景點

  • 蘭哥斯達海灘 呈现出 沙灘, 綜覽海岸風景 和 游泳
    蘭哥斯達海灘
    5 分鐘路程 - 0.4 公里
  • 觀景塔 呈现出 遊樂設施
    埃塞尼卡塔
    6 分鐘路程 - 0.6 公里
  • 烏龜海灘
    烏龜海灘
    14 分鐘路程 - 1.2 公里
  • 海龜海灘 呈现出 綜覽海岸風景, 游泳 和 海灣或海港
    海龜海灘
    2 分鐘車程 - 1.8 公里
  • 藝術花園
    1 分鐘路程 - 0.1 公里

交通資料

  • 坎昆國際機場 (CUN):21 分鐘車程

餐廳

  • Lobby Bar
    6 分鐘路程
  • Restaurant Dos Lunas
    4 分鐘路程
  • Wink Lobby Bar
    2 分鐘路程
  • The White Box Gastrobar
    3 分鐘路程
  • Los Chachalacos
    9 分鐘路程

住宿資料

皇家坎昆全別墅度假村 - 全包式

位於蘭哥斯達海灘附近的高級全包住宿
皇家坎昆全別墅度假村 - 全包式不但與烏龜海灘和海龜海灘極近,更設有免費自助早餐、池中酒吧和海灘酒吧等設施服務。此住宿提供海灘位置、海濱用餐區和躺椅,旅客可以盡情曬太陽,享受度假時光。想要慰勞自己、放鬆一下,不妨多加利用 Spa 服務,做個修手甲/腳甲、身體療程或面部療程。住宿有 4 間餐廳,供應早餐、早午餐、午餐和晚餐,並有美國菜。健身室提供健身班和瑜伽班,還有沙灘瑜伽、排球和籃球等活動可以體驗。除了池畔酒吧和雜貨店/便利店,住宿亦提供房內免費 Wi-Fi (網速 25 Mbps 或以上)。
住宿還有提供以下設施服務:
  • 設有2 個室外泳池,還有躺椅、泳池傘和池中酒吧
  • 免費自助泊車
  • 免費區內接駁車、免費借用單車服務、2 個室外網球場
  • 專人托兒服務/活動 (收費)、服務員、行李寄存
  • 許多旅客在評語裡給了住宿的親子設施服務、海灘位置和熱心員工等特色非常正面的評價。
客房特色
全部 201 間客房都提供24 小時客房送餐服務、高級寢具等舒適享受,以及空調和獨立起居區等貼心設施服務。 許多旅客在評語裡給了住宿整潔、寬敞的客房極高的評價。
其他設施服務還包括:
  • 特厚豪華床墊、羽絨被和免費嬰兒床
  • 浸缸、免費梳洗用品和風筒
  • 32 吋LCD 電視,提供有線頻道和DVD 播放機
  • 衣櫃或壁櫥、陽台和獨立起居區

全包住宿詳情

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

食品及飲品

包所有自助餐、小食及指定飲品
已包基本酒精飲品
24 小時客房送餐服務
房內迷你吧 (包所有飲品)

活動及設施/設備

包括所有非機動水上活動。

水上活動

橡皮艇
帆船活動
浮潛

陸上活動

單車
兒童俱樂部

類似住宿

住宿設施服務

網絡

  • 所有客房提供:免費 Wi-Fi
  • 房內 Wi-Fi 速度:25 Mbps 或以上
  • 部分公共區域提供:免費 Wi-Fi

泊車及交通

  • 免費區內接駁車
  • 店內設有免費無蓋自助車位
  • 附設自助泊車,車位有限

餐飲

  • 免費自助早餐供應時段:每日 07:30 至 11:30
  • 1 間池中酒吧
  • 1 間池畔酒吧
  • 1 間海灘酒吧
  • 4 間酒吧/酒廊
  • 4 間餐廳
  • 小食店/熟食店

店內餐廳

  • La Palapa Restaurant
  • Snack Bar Pollside
  • The Italian Trattoria
  • Trattoria Sport Bar

休閒活動

  • 2 個室外泳池
  • 2 個室外網球場
  • 立槳滑浪
  • 划橡皮艇
  • 帆船活動
  • 免費兒童俱樂部
  • 免費單車借用服務
  • 沙灘排球
  • 浮潛
  • 海灘瑜伽
  • 健身室
  • 健身班
  • 遊樂場
  • 網球班
  • 購物
  • 籃球

親子設施

  • 2 個室外泳池
  • 小食店/熟食店
  • 托兒服務 (收費)
  • 免費兒童俱樂部
  • 免費區內接駁車
  • 房內雪櫃
  • 房內微波爐
  • 房內廚房
  • 房內獨立飯廳
  • 房內嬰兒床
  • 洗衣設施
  • 專人指導兒童活動 (收費)
  • 遊樂場
  • 雜貨店/便利店
  • DVD 播放機

便利服務

  • 24 小時接待處
  • 自動櫃員機
  • 行李寄存
  • 洗衣設施
  • 禮品店/書報攤
  • 雜貨店/便利店

旅客服務

  • 多語服務人員
  • 行李搬運服務
  • 客房清潔服務 (每日提供)

商務服務

  • 商務中心
  • 電腦工作站

戶外設施

  • 位處海濱
  • 位處海灘
  • 沙灘巾
  • 沙灘太陽傘
  • 沙灘椅
  • 泳池太陽傘
  • 泳池躺椅
  • 花園
  • 露台

SPA

  • 房內按摩服務
  • 美甲/護足
  • 美容療程

無障礙設施

  • 升降機

其他設施

  • 15 棟建築
  • 4 層樓層
  • 建於 1976 年
  • 傳統建築
  • 禁煙住宿

客房設施服務

睡房

  • 羽絨被
  • 免費嬰兒床
  • 高級床上用品
  • 遮光布簾
  • 雙層床褥

浴室

  • 毛巾
  • 免費梳洗用品
  • 洗頭水
  • 風筒
  • 浸缸
  • 淋浴間/浴缸組合

娛樂

  • 附有線頻道的 32 吋 LCD 電視
  • DVD 播放機

餐飲

  • 24 小時客房送餐服務
  • 咖啡機/沖茶器
  • 洗碗機
  • 焗爐
  • 雪櫃
  • 煮食用品、餐具和器皿
  • 微波爐
  • 廚房
  • 獨立用餐區
  • 爐具

其他設施

  • 免費本地通話
  • 夾萬
  • 空調
  • 書桌
  • 紗窗
  • 乾衣機
  • 從外部走廊進入
  • 電話
  • 熨斗/熨衫板
  • 獨立客廳

政策

入住

入住時段開始時間:16:00;入住時段結束時間:00:00
零接觸入住服務
最低登記入住年齡 - 25 歲

退房

於 11:00 前退房
零接觸退房服務
延遲退房服務按供應情況提供
延遲退房費用:USD500

特別入住指示

住宿前台職員將親自迎接旅客到埗
此住宿於服務時段過後不辦理登記入住手續
由住宿提供的資訊可能會使用自動翻譯工具翻譯。
登記入住時必須由持卡人出示用於預訂時使用的信用卡。
所有旅客 (包括小童) 必須於登記入住時出示由政府簽發的有效身分證。
住宿期包含星期六的旅客或需轉房。酒店會盡量避免要旅客轉房,如必需換房,管理部亦會盡量精簡程序,以將對旅客造成的不便減至最小。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物或輔助動物

小童與加床

歡迎兒童入住
2 位 12 歲或以下兒童可使用現有寢具免費入住父母或監護人的客房
恕不提供摺床/加床
免費按要求提供嬰兒床

此住宿接受以下付款方式

重要資訊

基本收費

你將需於住宿支付以下費用,並可能包含適用稅項:

  • 按金:每間住宿每次入住 USD500.0
  • 城市稅/本地稅:每間住宿每晚 USD4.80

此處已列出所有由住宿提供的收費項目。

可選額外設施服務費用

  • 延遲退房費用:USD500 (視乎供應情況而定)

住宿可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件,以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
住宿接受以信用卡付款;不接受現金。
住宿內的保安設備包括滅火筒、煙霧探測器及窗花
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。
請注意,不同國家和住宿的文化和旅客政策或會有所不同,顯示的政策由住宿提供。
住宿登記編號 005-013-002300/2025

其他須知

只有已辦理入住手續的住客方可進入客房
此住宿謝絕寵物或輔助動物

住宿又稱為

Royal All Suites Resort All Inclusive
Royal All Suites All Inclusive
The Royal Cancun Inclusive
The Royal Cancun All Suites Resort All Inclusive
The Royal Cancun All Villas Resort - All Inclusive Cancun

常見問題

皇家坎昆全別墅度假村 - 全包式是否設有泳池?

是,此住宿設有2 個室外泳池。

入住皇家坎昆全別墅度假村 - 全包式需要多少錢?

截至 2026 年 1 月 20 日,2 位成人於 2026 年 1 月 21 日入住皇家坎昆全別墅度假村 - 全包式 1 晚的價格低至 HK$3,834.14,未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價,可能隨時變動。請選擇日期以查看最準確的價格。

皇家坎昆全別墅度假村 - 全包式是否寵物友善住宿?

否,此住宿恕不接待寵物。

皇家坎昆全別墅度假村 - 全包式的泊車位收費多少?

此住宿提供免費自助泊車服務。

皇家坎昆全別墅度假村 - 全包式的登記入住時間是?

登記入住開始時間:16:00;登記入住結束時間:00:00。營業時段以外恕不提供登記入住服務。

皇家坎昆全別墅度假村 - 全包式的退房時間是?

退房時間為 11:00。此住宿有提供延遲退房服務,費用為 USD500 (視乎客房供應情況而定)。

皇家坎昆全別墅度假村 - 全包式是否提供全包式禮遇?

是,此為全包式住宿。所有餐飲食品費用已包 (設有若干限制),活動包括浮潛、橡皮艇、帆船活動等。

皇家坎昆全別墅度假村 - 全包式位於哪裡?

這間住宿位於酒店區的海灘,距離尼楚普特潟湖和蘭哥斯達海灘不到 5 分鐘腳程。烏龜海灘和海龜海灘均位於 2 公里內。

評價

皇家坎昆全別墅度假村 - 全包式的評價

8.8

優異

9.4

整潔度

8.6

設施服務

8.8

職員與服務

9.0

住宿狀況
10 分評分,優異;1179 則評價中有 698 則
8 分評分,不錯;1179 則評價中有 273 則
6 分評分,一般;1179 則評價中有 129 則
4 分評分,欠佳;1179 則評價中有 39 則
2 分評分,很差;1179 則評價中有 40 則

評價

10/10 優異

Sarah

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms were spacious for our family. The beach was beautiful and clean! Wonderful vacation at a beautiful resort with amazing food!
於 2026 年 1 月住了 3 晚

10/10 優異

Amanda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing trip, rooms were clean and staff was extremely friendly. Dining options were minimal but with 3 kids the room service and buffet option was all we needed. We were never once asked about time shares which I read on other reviews. Kids really enjoyed the kids club. It’s a smaller property which is great with kids, we weren’t ready to leave.
於 2026 年 1 月住了 6 晚

8/10 不錯

Claiborne

Everything was great just didn’t like the beds.
於 2026 年 1 月住了 5 晚

10/10 優異

Dana L

家人同遊
讚好:整潔度、設施服務和住宿狀況
The facility was very clean, super conveniently located to the beach, the food was AMAZING!! The staff and other vacationers were so friendly and we absolutely loved it there. The staff at the LaPlaya restaurant, especially William Hech, the manager and our most favorite server of all, Hector, went above and beyond to accommodate every possible need a guest could have wanted. We realized after we got there, that this was a more of a low-key quiet resort and I couldn’t help but pat myself on the back, lol. Even the children were so well behaved, I found it impressive. There were no hidden cost or fees and this was the first resort I have ever been to that looked exactly like the pictures, even better actually. Unfortunately, on day, 3/6 of our vacation, my sister fell and broke her arm, which really put a damper on the rest of our time here. However, it was of no fault of the resort or anybody associated with the resort, and we still did our best to have a good time. The only negative thing I can say, and I am 100% at fault for this, is I got scammed on the beach believing I was buying real silver jewelry, ugh!!! Tequila does more than make your clothes fall off, lol. When we first got there, the contact that they give you for your entire stay to help with anything or any questions you may have, was amazing as well. His name was Antonio and he went above and beyond for us as well. ZERO REGRETS, AMAZING FACILITY!
Beautiful sports bar!
於 2026 年 1 月住了 6 晚

10/10 優異

Jami

親子同遊
讚好:整潔度、設施服務和住宿狀況
The Royal Cancun exceeded our expectations from cleanliness to the food to the service. The resort in its entirety was beautiful and well kept, food was delicious with plenty of options, staff was amazing and never hesitated to help when asked. We visited with our kids ages 6-18, and they all had a wonderful time! Highly recommend!
於 2026 年 1 月住了 4 晚

8/10 不錯

Vanessa and Mike

讚好:整潔度、設施服務和住宿狀況
The rooms were spotless and always clean! The Royal Cancun is definitely smaller than the Haciendas or the Sands, however you can shuttle to the Sands and enjoy their amenities and beach which was lovely! We enjoyed snorkeling off the beach at Royal Cancun! But the beach was much nicer at the Sands and one day we got super calm water at the Sands as well! La Trattoria was very good !
Royal Cancun
於 2026 年 1 月住了 6 晚

10/10 優異

Micah

家人同遊
讚好:整潔度、設施服務和住宿狀況
We loved this stay. This was our first time in Cancun and the resort was great. I loved walking off our balcony directly to the pool.
於 2025 年 12 月住了 2 晚

2/10 很差

JAGDEEP

家人同遊
讚好:住宿狀況
It is supposed to all inclusive. Large number of food items were not included in the all-inclusive. Large number of drinks were not included either.
於 2026 年 1 月住了 6 晚

10/10 優異

Theodore

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
This place is great. Food is great, rooms are clean and up to date, property grounds are well kept and it’s quiet. Great for our family of five. If wanting more action, head to the royal sands and checkout an entirely different experience with the beach to larger property grounds. The water park is also a nice addition. We like to explore different areas and countries, but it will be hard not to come back to this place on our next trip. All staff were exceptional as well.
於 2026 年 1 月住了 6 晚

8/10 不錯

Darrell

親子同遊
讚好:整潔度、設施服務和住宿狀況
Staff was courteous and helpful. Very relaxing hotel.
於 2026 年 1 月住了 8 晚

10/10 優異

Herman Daniel Rogers,

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We particularly enjoyed moving from the pool to the beach during the course of the day. Also, the sailing was great!
於 2026 年 1 月住了 5 晚

4/10 欠佳

Natia

家人同遊
The unacceptable noise conditions during my recent stay at your hotel made it impossible to properly rest and seriously undermined the purpose of my booking. My room was directly exposed to heavy traffic running in front of the windows. Throughout the entire night, loud motorbikes—particularly high-speed motorcycles—passed continuously, producing sharp, resonant noise that echoed throughout the building. The situation was exacerbated by the hotel’s layout: the room faced interior corridors that amplified and prolonged the sound, effectively turning the space into an echo chamber. Sleep was repeatedly disrupted, and sustained rest was impossible. The disturbance did not end at night. Constant daytime and nighttime traffic from buses and heavy trucks generated ongoing noise and vibrations, indicating insufficient soundproofing for a hotel that claims to offer comfort and rest. I reported this issue to reception on two separate occasions. On both occasions, I was told that it was either too late or too early to find a solution. This response was particularly frustrating, as the noise did not pause depending on the hour, and no alternative room or mitigation was offered. These conditions fall well below reasonable expectations for a hotel stay.
於 2026 年 1 月住了 3 晚

6/10 一般

Jiangyun

家人同遊
讚好:整潔度、設施服務和住宿狀況
**3/5 Stars - Great for Kids, Disappointing Food & Service** **Stayed:** Dec 20-30, 2025 | 2-Bedroom Suite | Family of 4 (kids 10 & 6) **PROS:** Perfect location with calm beach for kids. Spacious suite, nice pools. Free shuttle to Royal Sands. Free Kids Club. Kids rate 9/10! **CONS:** **Food Quality - Major Issue:** Consistently mediocre across all restaurants - buffet, La Trattoria, Royal Sands. Looks nice, tastes bland. For context: We recently cruised Alaska on Princess with exceptional dining. This resort cost significantly more but delivered far worse food quality. We ate off-resort most nights just to have satisfying meals. **If food matters, book elsewhere.** **Service Issues:** Wildly inconsistent. Royal Market staff were rude to our children - unacceptable at family resort. **Timeshare Pressure:** Aggressive 2-hour sales pitch for expensive packages. High-pressure tactics, multiple salespeople. Concierge admitted earning commission. Prepare to decline firmly and repeatedly. **BOTTOM LINE:** Kids loved it. Parents disappointed given the premium pricing. **Would we rebook?** No - returning to cruises for better value. **Tips:** Set LOW food expectations, budget for off-resort dining, decline timeshare presentations firmly, bring Vaseline for kids' sand chafing. Adequate resort that doesn't justify its peak season rates.
於 2025 年 12 月住了 10 晚

10/10 優異

Barbara

讚好:整潔度、設施服務和住宿狀況
Friendly staff. Comfortable and clean rooms.
於 2026 年 1 月住了 5 晚

10/10 優異

Megan

讚好:整潔度、設施服務和住宿狀況
Everything was amazing!!
於 2025 年 12 月住了 6 晚

6/10 一般

Donald Lee (Moraga)

家人同遊
讚好:整潔度和職員與服務
Dated property. No night activities expected of an all inclusive. Bar closes at 10pm. Food is sub-par.
於 2025 年 12 月住了 5 晚

6/10 一般

Anand

家人同遊
讚好:整潔度和住宿狀況
The resort is very nice and clean...Friendly staff, good landscaping. Little further away from the hotel zone and amenities. Very limited food options and choice of cuisine. I can't believe they still try to sell you a timeshare in this day and age. Although I paid extra for resort view room, I was given a room close to the road and was noisy at night. Hotel manager didn't respond when my kids became sick before the trip and wanted to postpone or cancel booking. Expedia was willing to help but not the property manager. Overall only 3 stars considering the many choices in Cancun.
於 2025 年 12 月住了 7 晚

8/10 不錯

vladimir viktorovich (Puyallup)

於 2025 年 12 月住了 5 晚

2/10 很差

Sandra

讚好:整潔度
不滿:設施服務
Our housekeeper Juana was exceptional, our room was good, but the service at the restaurant La Palapa was terrible. We tip everyone but they seemed miserable and where we eat with the service is important to us. We made reservations at the Italian restaurant and their service was great. There was no music by the pool or entertainment by the pool. The bartenders were short handed and were not friendly. The gym was very small with two treadmills, two bikes, two elliptical, and one rower. The bellmen were very kind. Paula, the hostess at the restaurant was very rude. We made shuttle trips to Royal Sands to get treated nicer.
於 2025 年 12 月住了 7 晚

8/10 不錯

Jacky

親子同遊
讚好:整潔度、設施服務和住宿狀況
The room was very spacious and clean. The room service was very fast. I felt very safe at the resort with my family and we even went for a little walk outside the resort to see the Christmas lights. The view of the ocean while eating at La Palapa was spectacular. I love the free shuttle to and from the Royal Sands resort, which has clear blue waters unlike the Royal Cancun. This leads me to the water at the Royal Cancun where there’s a ton of seaweeds or grass that made the water dirty. The employees were all very friendly but I specifically want to give a shout out to Jesus (waiter at Italian restaurant), Alfredo and Miguel (waiters at La Palapa), Jeremiah (works by entrance), Omar and the girl who were in charge of games and activities for their kindness and generosity. With that being said there were a few things that left us a little disappointed. Our concierge Soccoro was friendly however she was quite pushy and kept bugging us even we made it clear we weren't interested. The lack of variety on the food left a sour taste. We were there for 7 days and after awhile we got tired eating the same thing for breakfast. The dinner buffet does change daily but the quality was poor which left us very disappointed. Lunch was the only time we can order of the menu but again their options were limited. Overall we had a wonderful stay and would definitely love to come back.
Royal Cancun
Royal Sands
Breakfast
Dinner
於 2025 年 12 月住了 7 晚

6/10 一般

George

親子同遊
讚好:整潔度、設施服務和住宿狀況
If you get there in an early flight don’t expect them to have a room ready. They will make you wait hours for a room. Staff not friendly at all. A simple hello would’ve be good. Food was good, some nights were hard to get your drinks served.
於 2025 年 12 月住了 5 晚

2/10 很差

Aarthi

不滿:住宿狀況
Badly rundown rooms and bathrooms, terrible food, crappy unable beach, horrid rude staff
於 2025 年 12 月住了 4 晚

6/10 一般

Derek

The staff was good. The room was okay. The food was good. It just wasn’t exactly as we p
於 2025 年 12 月住了 4 晚

8/10 不錯

William Randall

讚好:整潔度
Older property, clean but worn. It was a good deal for the price. Food was ok, food service wasn’t very good, lots of kids.. beach wasn’t great but the pools were nice. As soon as you are walked to your room, the concierge sat you down and pushed you to go to a time share presentation which was ridiculous. Again, not bad for the price but, be prepared they all push for tips but don’t really do anything extra. This will be my last trip to Mexico.
於 2025 年 12 月住了 7 晚

10/10 優異

dany

家人同遊
讚好:整潔度、設施服務和住宿狀況
Rooms very clean and spacious suites makes it a great option! Food is great and you can go to Royal sands as well. Reservations for restaurant were tough to get. We couldn’t eat at any place! Likely we were during a very busy week!
於 2025 年 12 月住了 6 晚