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"Yes the room was excellent and the pool was very clean "

"Our room was on the 6th floor, which you had to get off one elevator and walk to another to access the room areas. The hallway was very different that the room on lower floors. While our room was clean, it was small & smelled musty. Thete have been renovations but they were sub par. The bathroom had lots of tiny tiny ants that were coming in from where the door frame did not meet the floor. There was no counter space around the sink for you to put any thing down. You can tell it just a very old space with an attempt to upgrade but the work was not very good in my room."

"The pool was OK clean and the staff was very helpful"

"Good and affordable."

"Beautiful resort, great location, exceptional customer service. The hotel and amenities are top notch."

"Limited staff to keep hotel halls and bathrooms clean. Limited wait staff on beach caused delays in ordering food. "

"We stayed at Royal Sonesta San Juan for a milestone birthday and had a great experience. Our room overlooked the pool, was clean, spacious, and comfortable. The breakfast staff and pool service were phenomenal, and the drinks across the bars were consistently good, which made it easy to enjoy the property without leaving. Front desk staff was professional and efficient, just more direct than warm. Lester, our concierge, really stood out. He helped us secure a last minute rental car and gave us great guidance on exploring the island safely. Overall, this is a clean, well located resort with strong service where it counts. We would definitely book again."

"Shower was dirty. Bed baseboard was dirty. Very thin walls could hear the neighbors. Toilet seat was loose and back was dirty. Internet was slow at times. "

"Breakfast perfect "