火烈鳥酒店是否設有泳池？

是，此住宿設有室外泳池。

火烈鳥酒店是否寵物友善住宿？

是，此住宿允許旅客攜帶貓狗入住。此住宿收取每隻寵物每晚 MXN275 費用。此住宿亦收取 MXN275 清潔費。輔助動物豁免收費。

火烈鳥酒店的登記入住時間是？

登記入住開始時間：14:30；登記入住結束時間：23:00。延遲入住服務限時提供。

火烈鳥酒店位於哪裡？

此酒店位於殖民地中心，距離科蘇梅爾博物館和科蘇梅爾島海運碼頭不到 10 分鐘腳程。距離五輪太陽和聖米格爾海濱大道只有幾步之遙。

火烈鳥酒店科茲美島區

Q: 火烈鳥酒店是否設有泳池？

是，此住宿設有室外泳池。

10/10 優異

Per Ola (Asbury Park)

伴侶同遊

2025 年 12 月 9 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very reasonably priced. Clean, quiet, spacious room. Breakfast served in the cozy courtyard.

於 2025 年 11 月住了 4 晚

10/10 優異

balquis Villalva

2025 年 11 月 30 日

於 2025 年 11 月住了 3 晚

10/10 優異

Jeremy

2025 年 11 月 30 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great location. Many culinary options within walking distance. Highly recommend.

於 2025 年 11 月住了 1 晚

4/10 欠佳

Jose

2025 年 10 月 25 日

讚好：整潔度

不滿：職員與服務和設施服務

El lugar está muy bien ubicado y las instalaciones son buenas. Sin embargo, llegué a un hotel fantasma. Me recibió una persona que nunca volví a ver y nunca hubo nadie en recepción. Llamé por teléfono y escribí por whatsapp y no tuve respuesta. Al tercer día, el aire acondicionado dejó de funcionar. El wifi estuvo terrible y ni siquiera había buena señal móvil. Ni el bar ni el restaurante funcionan. Al final nadie estaba para hacer el check-out y tuve que solo dejar la llave de la habitación en el counter.

於 2025 年 10 月住了 3 晚

8/10 不錯

Anahita

伴侶同遊

2025 年 8 月 19 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff were amazing, very friendly and had very good recommendation for the tours and foods. The linens weren't clean, we had to ask to vhange them. Internet connection was very poor in our room only at the lobby could have connection.

於 2025 年 8 月住了 3 晚

10/10 優異

Marie-Helene

2025 年 6 月 30 日

於 2025 年 4 月住了 7 晚

8/10 不錯

Tasha

伴侶同遊

2025 年 6 月 22 日

讚好：整潔度、設施服務和住宿狀況

Pro’s- this property is in an amazing location, close to restaurants, shopping, the water and bars. Rooms were very clean and appearance of the hotel is very nice! Complimentary breakfast was very good! Oscar was amazing- super friendly! Con’s- lobby bar is “open” from 7am- to I think 10pm but there was never anyone behind the bar to order a drink. Rooftop pool is nice, amazing views but a bit rundown. Needs a deck refurbish and new patio/lounge chairs. A/C works well in the rooms but only works if room key has it activated- can’t run it while you are gone so coming back from a long hot day you have to wait until the room cools down again. We got used to it but a little much in the beginning of our trip. Overall we will definitely stay at this hotel again!

於 2025 年 6 月住了 7 晚

10/10 優異

Dena

2025 年 5 月 24 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Comfortable at-home stay 3-min walk from ferry!

My second time choosing to stay here. It’s now my “go-to” when I come to Cozumel! The front desk reception guy is so friendly and helpful the place has a nice “I’m at home” vibe! The rooms are comfortable— the beds are especially cozy and nice. The cleaning lady asked if the room needed refresh and was pleasant to organize a good time with us. Our terrace had an ocean view to the side, as does the roof deck with a palapa and some chairs and a pool—It was all ours when there with a panoramic ocean view. And the location cannot be beat! It’s a 3-mile walk to the ferry, and flanked by two awesome restaurants “Jolly Cafe” for late breakfast and great coffee and the “Maplehouse” for great baked goods, sandwiches, salads and more. There are convenience stores and a ton of other restaurants, bars and clubs in walking distance. The place and location are worth the stay and you can eat and drink there too when bar/restaurant onsite is operating. I liove it! We feel at home here!

於 2025 年 5 月住了 2 晚

4/10 欠佳

Monica

商務旅客

2025 年 5 月 2 日

讚好：整潔度

不滿：職員與服務、住宿狀況和客房舒適度

Hotel fantasma y malo

En la información del hotel indicaban que era self check in después de las 8, llegué a las 6 y no había nadie, el lobby se une al bar, el cual supuestamente este estaba abierto hasta las 11, nunca hubo nadie tampoco, por lo que estuve como 15 min. esperando, el 1800 tampoco funciona, hasta que encontré mis documentos y me retiré a mi habitación. había restos de material de electricidad en el cuarto, el ventilador no funcionaba, ( el AA si funcionaba). El lugar donde tomas el desayuno apesta a caño. El segundo día tampoco había nadie en la recepción y olvide mi llave en el cuarto, solo porque la ventana que da al pasillo estaba abierta, pude entrar a mi habitación ya que no había nadie que me ayudara y los teléfonos no contestaban. Fue así como me di cuenta de que a mi ventana no se le podía poner seguro por lo que, si salía tenía que cargar con todo lo que sea de valor para no dejarlo en la habitación, ya que en el lobby tampoco había nadie y la puerta estaba abierta. Las camas están duras, el cuarto no cuenta con TV (lo cual luego me di cuenta de que eso si lo indican), y el internet es malísimo. Invitada a no regresar

於 2025 年 4 月住了 3 晚

10/10 優異

Antonio

2025 年 4 月 30 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

En general bien. El hotel está cómodo para descansar. No tiene personal el dueño vive en la azotea por si ocupan algo.

於 2025 年 4 月住了 2 晚

2/10 很差

Mark

2025 年 4 月 27 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Scary Place - stay away

we booked last minute - nobody was there after over an hour of sitting in the lobby - looked nasty broken windows - we just left

於 2025 年 4 月住了 1 晚

10/10 優異

jorge luis

2025 年 4 月 20 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Muy bien en general

於 2025 年 4 月住了 4 晚

8/10 不錯

Philip Otto

伴侶同遊

2025 年 4 月 14 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The property was very nice, older, but nicely kept. The owner was great, and went out of his way to ensure we had a good stay. A brief miscommunication was settled quickly and easily with no repercussion. Check in and check out were great with no issues. The price was a great value and the facility was quiet. We stayed 5 nights (April 2025) and our included breakfast was delicious every morning. The staff was friendly, always helpful but unobtrusive, and spoke adequate english. The location in El Centro was convenient to everything needed, shopping, food, entertainment, etc. Rooftop view was average and the rooftop pool was enough to get wet if you need. There is no phone in the room and no tv so if that is what you are looking for (we were not..), this is not that type of establishment. There is no elevator- it is 3 story walkup. Rooftop lounge area included chairs and the small pool. There is a bar in the lobby area that was quiet and underused. Would definitely recommend and would definitely revisit.

於 2025 年 4 月住了 5 晚

10/10 優異

Chance

2025 年 4 月 12 日

於 2025 年 3 月住了 1 晚

10/10 優異

Heather

2025 年 4 月 9 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Solo female traveler approved!!! The Flamingo Hotel is a true gem. I stayed there for 27 nights and here are some examples as to why: 1. As a female independent traveler, safety is paramount. The Flamingo Hotel has an excellent reputation for safety and Francisco, the night guard, is always promptly ready to keep an eye on the hotel after hours. All rooms are electronic-entry. The hotel is a peaceful oasis placing it close enough to the boardwalk for easy walking but not so close that you feel like you’re in the fray. It is literally the perfect location. 2. Staff is par excellence: The owner, Tom, is welcoming and respectful at all times. Tom was so helpful in obtaining a taxi, is bilingual, and can easily advise on nearby places to eat or visit. Oscar, concierge elite, is the right-hand man who ensures that guests are informed & comfortable at every level. He is at the top of the hospitality game! Many reviews mention how wonderful Oscar is and they’re all true. Next, Carolina and Angela prepare the BEST food with a full menu of healthy ingredients and delicious meals (I highly recommend the tortilla espanola, huevos rancheros, or the French toast!!). 3. Location, location, location: Positioned within quick walking access to the best burritos on the island (shout out to Crazy King Burritos), many shops, the plaza, and yes the beautiful ocean! You can see the ocean from the rooftop pool. The Flamingo Hotel is a 10/10–and will be my go-to for many years to come!

於 2025 年 3 月住了 27 晚

10/10 優異

Adrea

伴侶同遊

2025 年 4 月 4 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This is a great hotel! The staff is VERY friendly. The location of the hotel is very close to the ocean with options for several restaurants around it. They offered a great breakfast included in the cost, and the rooms were big and clean. A/C, waterfall shower, and a balcony to sit and relax complimented this experience. We will be back!!

於 2025 年 4 月住了 3 晚

10/10 優異

Melissa

伴侶同遊

2025 年 3 月 24 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Thebpeople who worked there were FANTASTIC , helpful and kind. Facility itself was nicely appointed. Had an issue with A/C, and they switched rooms for us when the tech wasn't able to come that day. It's really quiet, but also super close to Centro. Easily walkable to shopping, dining, taxi stand, everything you want!

於 2025 年 2 月住了 16 晚

10/10 優異

Tracey Vance

2025 年 3 月 20 日

於 2025 年 2 月住了 4 晚

10/10 優異

Peter

伴侶同遊

2025 年 3 月 13 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Perfect location and great staff!

於 2025 年 3 月住了 6 晚

10/10 優異

Jose

2025 年 3 月 12 日

讚好：整潔度、職員與服務和住宿狀況

Nice and clean.

於 2025 年 3 月住了 1 晚

6/10 一般

Lisa

伴侶同遊

2025 年 3 月 9 日

讚好：整潔度和住宿狀況

No hot water for shower, no tv, bar not open

於 2025 年 3 月住了 3 晚

10/10 優異

Kristina

家人同遊

2025 年 3 月 3 日

讚好：職員與服務和住宿狀況

The owner Tom went above and beyond! We had a small situation at check in (we had changed our reservation last minute) but Tom was able to help correct it and we were incredibly happy and grateful! We even walked us around and showed us a couple places to eat and helped us rent a car. The complimentary breakfast was more than expected and very fresh. We look forward to returning soon 😁

於 2025 年 3 月住了 1 晚

10/10 優異

Tabatha (Tyler)

多人同遊

2025 年 3 月 1 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excellent location! So easy to walk to restaurants!

於 2025 年 2 月住了 3 晚

8/10 不錯

Janette (Camp Hill)

伴侶同遊

2025 年 2 月 26 日

讚好：整潔度和職員與服務

We loved the size of the hotel. The location was great and the pool is not big, but sufficient. The staffing was a bit sparce, but luckily we did not need much, so it really did not pose a problem. I will definitely stay here again.It is very close to the heart of San Miguel where you can do the touristy thing or go to the restaurants more visited by the locals.

於 2025 年 2 月住了 5 晚

10/10 優異

Stacey

伴侶同遊

2025 年 2 月 24 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Loved staying at the Flamingo Hotel. We’ll definitely be back!

於 2025 年 2 月住了 5 晚

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